Production Support

2 weeks ago


Bengaluru, India CGI Full time

**Production Support - Mainframe, Cobol**:
**Category**: Software Development/ Engineering

**Main location**: India, Karnataka, Bangalore

**Position ID**: J0223-0879

**Employment Type**: Full Time

**Position Description**:

- TECHNICAL SUPPORT EXPERIENCE:

- Good Knowledge of Mainframe, Cobol, JCL, VSAM, DB2
- Hands-on experience on Production monitoring tools like CTM-M, TWS, etc.
- Well versed with utilities like SORT, ABEND AID, File Manager.- Working on Mainframe (COBOL, JCL, SQL, DB2, CICS and VSAM).
- Perform production support activities.
- Responsible for tracking of trouble tickets and resolution of escalated support incidents.
- Handling the job abends (JCL errors, restarts, etc.) and taking the actions as per the requirement.
- Responsible for working with priority on solving the abends based on the defined SLA.
- Professional good verbal and written communication skills
- Good Technical skills
- Logical reasoning and analytical skills

**Skills**:

- COBOL
- JCL
- Mainframe
- VSAM
- Application Deployment

**What you can expect from us**:
**Insights you can act on**

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners, and, as owners, we enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today—one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. As an equal opportunity employer, we empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI—where your ideas and actions make a difference.


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