Client Service Co-ordinator

2 months ago


Kochi, India ScalingUpWork Full time

**Responsibilities**:

- Schedule meetings or telephone conferences between clients and management.
- Book meeting rooms or venues.
- Coordinate the production of client-facing marketing materials.
- Compile and maintain records on client accounts.
- Screen feedback and requests form clients and liaise with relevant departments within the organization to provide solutions.
- Escalate complaints to relevant departments.
- Liaise with in-house teams to adjust service offerings and assess related costs.
- Build and maintain close relationships with clients.

**Requirements**:

- Plus Two / Graduation
- 2+ years of experience in Tele Calling / Client Co-Ordination
- Experience in the fields of solar, cctv camera, remote, home automation will be an added advantage
- Good communication skills
- Ability to deal with business daily activities effectively.
- Should be willing to take up team management roles in the future.

**Qualification**: +2 / Degree

**Experience**: 2+ years

**Salary**: ₹15000 - ₹18000

**Location**: Cochin

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Cochin, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Tele calling / Client Coordination: 2 years (preferred)
- fields of solar, cctv camera, remote, home automation: 2 years (preferred)

**Speak with the employer**
+91 8714565751
- Health insurance



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