Client Service Co-ordinator
2 months ago
**Responsibilities**:
- Schedule meetings or telephone conferences between clients and management.
- Book meeting rooms or venues.
- Coordinate the production of client-facing marketing materials.
- Compile and maintain records on client accounts.
- Screen feedback and requests form clients and liaise with relevant departments within the organization to provide solutions.
- Escalate complaints to relevant departments.
- Liaise with in-house teams to adjust service offerings and assess related costs.
- Build and maintain close relationships with clients.
**Requirements**:
- Plus Two / Graduation
- 2+ years of experience in Tele Calling / Client Co-Ordination
- Experience in the fields of solar, cctv camera, remote, home automation will be an added advantage
- Good communication skills
- Ability to deal with business daily activities effectively.
- Should be willing to take up team management roles in the future.
**Qualification**: +2 / Degree
**Experience**: 2+ years
**Salary**: ₹15000 - ₹18000
**Location**: Cochin
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Cochin, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Tele calling / Client Coordination: 2 years (preferred)
- fields of solar, cctv camera, remote, home automation: 2 years (preferred)
**Speak with the employer**
+91 8714565751
- Health insurance
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