Telecaller

5 months ago


Kankarbagh Patna Bihar, India Fillip Technologies Private Limited Full time

**Job Title: Telecaller**

**Location: [Specify location if applicable]**

**/Part-time**

**Experience Level: Entry level**

**Responsibilities**:

- Make outbound calls to potential customers to introduce our products/services.
- Handle inbound calls and inquiries from existing and potential customers.
- Provide information about products/services and answer questions from customers.
- Maintain accurate records of interactions and transactions.
- Follow up with customers to ensure satisfaction, resolve issues, and obtain feedback.
- Meet daily, weekly, and monthly targets for call volumes and sales.
- Collaborate with the sales team to identify opportunities for upselling or cross-selling.
- Adhere to company policies and procedures at all times.

**Requirements**:

- Excellent communication skills in [Specify languages if applicable].
- Strong interpersonal skills and a customer-focused approach.
- Ability to handle objections and resolve customer complaints effectively.
- Basic computer skills and familiarity with CRM software is a plus.
- Prior experience in telemarketing or customer service is preferred but not mandatory.

*

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person


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