Customer Care Agent

2 months ago


Janakpuri Bareilly Bareilly Uttar Pradesh, India betterment quest solution Full time

Developing marketing strategies and promote all types of new insurance contracts or suggest additions/changes to existing ones
- Breeding productive relationships to create a pool of prospective clients from various sources by networking, cold calling, using referrals etc.
- Evaluating business or individual customers’ needs and financial status and proposing protection plans that meet their criteria
- **Responsibilities**:

- Develop marketing strategies and promote all types of new insurance contracts or suggest additions/changes to existing ones
- Breed productive relationships to create a pool of prospective clients from various sources by networking, cold calling, using referrals etc
- Evaluate business or individual customers’ needs and financial status and propose protection plans that meet their criteria
- Work with clients to deliver risk management strategies that fit their risk profiles
- Report the progress of monthly/quarterly initiatives to stakeholders
- Maintain bookkeeping systems, database and records
- Monitor insurance claims to ensure mutual satisfaction
- **Requirements and skills**:

- Proven working experience as an Insurance Agent or relevant experience
- Familiarity with all types of insurance plans (automobile, fire, life, property, medical etc)
- Basic computer knowledge and statistical analysis
- Proven ability to work with goals
- Demonstrated ability to communicate, present, influence and sell effectively
- Experience in delivering client-focused solutions and in creating long-lasting relationships
- High school or BS degree

**Salary**: ₹11,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Janakpuri Bareilly, Bareilly, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)



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