Fund Transfer Requests

2 weeks ago

Mumbai, India JPMorgan Chase Bank, N.A. Full time

EMEA Cheque Operations is responsible for completing fund transfer requests/payments received from our clients. Transaction requests are received via Cheques. As a Operations Associate, you will be directly responsible for the day to day operations, including cheques processing - payments and receivable, client service & and database controls. You will be responsible for understanding the key metrics and risk components and support the operations lead to meet the financial goals and objectives put forth by the LOB, while partnering globally with the regions where the business operations are located.

**Responsibilities**:

- Manage overall KPI's and KRI's of the processes
- Responsible for overall management and oversight of EMEA Cheque processes handled by GCC.
- Responsible for team performance; training and feedback
- Exhibits full knowledge and thorough understanding of payments lifecycle & payments processing.
- Recognize and drive regional improvement opportunities arising from local/global situations
- Ensure all operation procedures are in compliance with industry and legal regulatory rules and guidelines both locally and globally
- Build exceptional relationship with business partners and stakeholders
- Ensure implementation of best-practices across the assigned branches
- Execute regional projects across the branches in EMEA
- Ensure sufficient internal controls and procedures to minimize risk - able to drive the risks and controls agenda

**Required Qualifications, Skills and Capabilities**
- Understanding of and experience in payment, cheque, clearing, Nostro recon etc.
- Client focus minded
- Knowledge of various aspects of International Payment Processing Operations
- Working/Expert Knowledge of SWIFTS & international payment conventions & practices is a must.
- Excellent communication and presentations skills across various stakeholders and senior management
- Intermediate/Advanced experience using Microsoft Office, including Excel and PowerPoint
- Excellent analytical and logical thinking to understand and analyze complex business processes
- Strong organizational and prioritization skills, detail-oriented, and strong interpersonal skills
- Fluent written and oral communication skills in English; local language is added advantage

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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