Cafe Admin

**Job Title**:Café Admin

**Location**: Vytilla, Kochi (Tamil people preferred)

**Position Overview**:
**Key Responsibilities**:
**Employee Relations & Grievance Handling**:

- Act as the first point of contact for staff regarding any workplace grievances or concerns.
- Address employee complaints in a fair and timely manner, ensuring all parties involved are heard.
- Work closely with management to resolve conflicts, implement solutions, and improve workplace morale.
- Maintain confidentiality and document all grievance-related incidents for follow-up and reporting.

**Administrative Support**:

- Manage and maintain café schedules, including staff shifts and vacation requests.
- Maintain accurate records of stock levels, supplier orders, and invoices.
- Assist in payroll management, ensuring staff hours and pay rates are correctly recorded.
- Organize and maintain all business documentation (contracts, permits, licenses, etc.).

**Recruitment & Staff Management**:

- Assist in the recruitment process by posting job ads, screening resumes, scheduling interviews, and conducting initial interviews.
- Support onboarding for new hires, ensuring a smooth integration into the team.
- Monitor employee performance and help coordinate training sessions as needed.

**Business Operations Support**:

- Oversee inventory management, ensuring that stock is ordered in a timely manner and is always available for service.
- Coordinate with suppliers and vendors for ordering and delivery of products and services.
- Contribute ideas and support the implementation of operational improvements to increase efficiency.

**Team Collaboration**:

- Work closely with café management and staff to ensure smooth daily operations.
- Assist with organizing staff schedules, meetings, and events.

**Qualifications & Skills**:

- Minimum **1+ year of experience** in an administrative role, ideally within a café, restaurant, or similar hospitality environment.
- Strong understanding of basic business operations and financial management (e.g., invoicing, budgeting).
- Excellent organizational and time management skills.
- Strong communication skills, both written and verbal.
- Ability to work independently as well as part of a team.
- Proficient in Microsoft Office Suite or similar office software.
- Ability to multitask, prioritize, and handle various responsibilities simultaneously.
- A positive, proactive, and customer-centric attitude.

**Job Types**: Full-time, Permanent

Schedule:

- Rotational shift

**Experience**:

- total work: 1 year (required)

Work Location: In person