Client Services Associate I
7 days ago
Client Services Associate I - Office with Flex - Bangalore
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
We are currently seeking a Client Service Associate I to join our diverse and dynamic team. As a Client Service Associate I at ICON, you will play a pivotal role in delivering exceptional customer service, managing client relationships, and ensuring the smooth operation of client projects.
What you will be doing
- Acting as the primary point of contact for clients, addressing inquiries and concerns promptly and professionally.
- Coordinating and facilitating client meetings, including scheduling, agenda preparation, and documentation.
- Assisting in the development and implementation of client service strategies to enhance customer satisfaction and retention.
Collaborating with internal teams to ensure client needs are met and projects are executed effectively and efficiently.
- Providing administrative support, such as maintaining client records, preparing reports, and managing correspondence.
**Profile**:
- Bachelor's degree in Business Administration, Communication, or a related field preferred.
- Previous experience in customer service, client relations, or a similar role is advantageous.
- Strong interpersonal and communication skills, with the ability to build and maintain positive relationships with clients and colleagues.
- Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.
What ICON can offer you:
- Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
- In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
- Our benefits examples include:
- Various annual leave entitlements- A range of health insurance offerings to suit you and your family’s needs.- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.- Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.- Life assurance- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
Visit our
careers site
to read more about the benefits ICON offers.
-
Client Services Associate I
1 week ago
Bengaluru, Karnataka, India ICON Plc Full timeClient Services Associate I - India, Bangalore - Hybrid, Office-Based ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development The role: This is an...
-
Client Services Associate I
3 days ago
Bengaluru, India ICON Full timeAt ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery,...
-
Client Services Associate I
1 week ago
Bengaluru, Karnataka, India ICON plc Full timeJob DescriptionClient Services Associate I - India, Bangalore - Hybrid, Office-BasedICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical developmentThe role:This is...
-
Client Services Associate I
5 days ago
Bengaluru, Karnataka, India myGwork - LGBTQ+ Business Community Full timeJob DescriptionThis job is with ICON plc, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Client Services Associate I - India, Bangalore - Hybrid, Office-BasedICON plc is a world-leading healthcare intelligence and clinical research organization. Were...
-
Client Services Associate
5 days ago
Bengaluru, Karnataka, India myGwork - LGBTQ+ Business Community Full timeAt ICON plc, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community, we are seeking a skilled Client Services Associate I to join our Contracts team within the Clinical Research Industry.The successful candidate will have exceptional communication and customer service skills, as well as a passion for...
-
Client Data Associate I
1 day ago
Bengaluru, Karnataka, India JPMorganChase Full time**JOB DESCRIPTION** Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. **Job Summary** As a Client Data Associate within our KYC/AML team, you will be a key contributor to our team, responsible for understanding and implementing KYC standards, guidelines, policies, and...
-
Client Data Associate I
1 week ago
Bengaluru, Karnataka, India JPMorganChase Full time**JOB DESCRIPTION** Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. **Job Summary** As a Client Data Associate within our KYC/AML team, you will be responsible for understanding and implementing KYC standards, guidelines, policies, and procedures. You will handle and...
-
Operations Client Service, Associate 1
7 days ago
Bengaluru, Karnataka, India State Street Full timeWho we are looking for: Client Onboarding Associate 1 is an integral member of a team responsible for delivering quality service to business units globally. The associate 1 role is to ensure quality of service is delivered, and assignments are carried out in a timely manner. He/She must be able to work efficiently in a fast pace environment, meet deadlines,...
-
Client Associate
7 days ago
Bengaluru, Karnataka, India Big Bee Consultant Full timeDesignation/ Role: Client Associate Experience: 1 to 3 years - experience Location: Bangalore / Mumbai / Delhi Education: Graduate with AFP/CFP/QPFP Industry: Financial Services / Personal Finance Job description: - Supporting the Client Relationship Manager in identifying client needs and providing them with the right financial planning assistance. -...
-
Compliance Associate
21 hours ago
Bengaluru, Karnataka, India Deutsche Bank Full timeJob DescriptionThe Compliance Associate - Know Your Client role involves working closely with the business to ensure that all client onboarding activities are conducted in accordance with regulatory requirements. You will be responsible for verifying client data, performing due diligence checks, and reviewing KYC documentation to ensure...
-
Nonclinical Data Associate I
11 hours ago
Bengaluru, Karnataka, India Labcorp Full timeC. Essential Job Duties: The Nonclinical Data Associate I is an entry level position in the global data management solutions group, learning the tasks required of drafting and finalizing nonclinical datasets with supervision. - General Duties - Learns appropriate levels and methods of direct contact with clients - Learns to prepare form letters and...
-
Client Services Associate I
5 days ago
Bengaluru, India ICON Full time**Responsibilities** - Develop an understanding of applicable ICON costing tools and how budgets are built, client budget grids, and any tools and templates developed within the Client Contract Services group as required. - Solicit input, review of contracts, and change orders from the relevant operational departments. - Ensure that payment terms follow...
-
Client Servicing Associate
1 week ago
Bengaluru, Karnataka, India Blufig Digital Private Limited Full timeClient Services Responsibilities: - Regularly meet with clients to present strategies, project deliverables, reports, and future plans. - Proficiently understand client requirements and effectively relay them to the content, design, and development teams. - Ensure the delivery of high-quality results in line with client expectations. - Act as the primary...
-
Client Servicing Associate
2 days ago
Bengaluru, Karnataka, India Blufig Digital Private Limited Full timeClient Services Responsibilities: - Regularly meet with clients to present strategies, project deliverables, reports, and future plans. - Proficiently understand client requirements and effectively relay them to the content, design, and development teams. - Ensure the delivery of high-quality results in line with client expectations. - Act as the primary...
-
Medical Director
6 hours ago
Bengaluru, Karnataka, India WK Associate Full timeCompany Overview: WK Associate is a leading healthcare provider dedicated to delivering exceptional patient care. Our team of skilled professionals works together to provide comprehensive medical services, ensuring the highest quality outcomes.\Job Description: As a Doctor Consultant, you will be responsible for providing primary and specialty medical care...
-
Associate- Client Servicing
2 days ago
Bengaluru, India Goodera Full time**Job Overview**: We are looking for a Client Servicing Associate who has the organizational and collaborative skills to provide an exceptional customer experience for our global clients. This individual will be a team member with professional-level written and verbal communication skills in English. This is a crucial role within the company so it’s...
-
Associate - Client Services
2 days ago
Bengaluru, Karnataka, India Euronext Full timeKey accountabilities - Act as the central point of contact of an allocated group of clients on operational matters and ensure an efficient incident management process and escalate issues in an accurate and timely manner - Provide client support and follow up all questions or issues until resolution, regularly inform the client of progresses notably when in...
-
Customer Service Representative I
1 week ago
Bengaluru, Karnataka, India Thermo Fisher Scientific Full time**Work Schedule** Third Shift (Nights) **Environmental Conditions** Office Are you ready to embark on an exciting career as a Customer Service Representative I? Look no further than Thermo Fisher Scientific Inc.! We are a world-class company known for our exceptional products and services. Join our team and be a part of our ambitious mission of enabling...
-
Customer Service Associate I
2 weeks ago
Bengaluru, Karnataka, India Mr. Cooper Full timeJob DescriptionAt Mr. Cooper Group, You Make the Dream Possible.Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is...
-
Clinical Specialist
2 hours ago
Bengaluru, Karnataka, India WK Associate Full timeJob Summary: We are seeking an experienced Doctor Consultant to join our team at WK Associate. The ideal candidate will have a strong background in medicine, excellent communication skills, and a commitment to delivering high-quality patient care.\Duties and Responsibilities: Your key responsibilities will include providing primary and specialty medical care...