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Customer Service Associate
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Badagara, India Nika Online PVT LTD Full time**Responsibilities**: - Building rapport and relationships with customers to foster loyalty and repeat business - Building and maintaining profitable relationships with key customers. - Resolve customer complaints quickly and efficiently. - Upgrade product knowledge. Lead generation through various sources. - Connect through messages/calls/in mail with...

Customer Service Associate
4 weeks ago
**Responsibilities**:
- Building rapport and relationships with customers to foster loyalty and repeat business
- Building and maintaining profitable relationships with key customers.
- Resolve customer complaints quickly and efficiently.
- Upgrade product knowledge. Lead generation through various sources.
- Connect through messages/calls/in mail with prospective clients to map their requirements. Performs other related duties as assigned.
- Adhere to company policies, procedures, culture, and business values.
- Achieve individual sales goals.
- Excellent communication and interpersonal skills
- Strong problem-solving skills and the ability to find creative solutions to customer problems
- Ability to multitask and prioritize effectively
- A passion for delivering excellent customer service.
**Requirements**:
- Qualification : Plus two and above
- Experienced/Freshers
- Basic computer knowledge required
Salary best in the industry and attractive incentive packages.
Working time : Mon to Sat 9:30am to 5:30pm
**Job Types**: Full-time, Permanent
Pay: ₹8,000.00 - ₹14,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
Application Deadline: 28/12/2024
Expected Start Date: 31/12/2024