Telecaller
3 weeks ago
**Job Title: Telecaller**
**Responsibilities**:
- Make outbound calls to prospective customers using a provided list or database.
- Present and promote company products or services to potential customers.
- Identify and qualify sales leads, escalate hot leads to the sales team.
- Engage in active listening to understand customer needs and address inquiries or concerns.
- Maintain a professional and courteous demeanor during all customer interactions.
- Achieve weekly and monthly sales targets.
- Keep accurate records of customer interactions, sales, and follow-up activities using CRM software.
- Collaborate with team members to optimize sales strategies and improve overall performance.
- Stay updated on product knowledge, pricing, and promotions.
- Adhere to all company policies and procedures.
**Requirements**:
- Proven experience as a Telecaller or similar sales/customer service role.
- Excellent communication and interpersonal skills.
- Ability to engage and persuade customers over the phone.
- Strong negotiation and closing skills.
- Ability to work well under pressure and meet sales targets.
- High school diploma; additional certification in sales or customer service is a plus.
- Ability to work independently as well as part of a team.
- Flexibility to work in shifts, including evenings and weekends if required.
- Positive attitude and eagerness to learn and grow within the company.
**Salary**: ₹18,000.00 - ₹24,000.00 per month
Schedule:
- Day shift
Work Location: In person
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