Backend Executive

2 weeks ago


Delhi Delhi, India Passionworkx Full time

hi,

We are looking for CCE for company based in Subhash Nagar

Position--Customer Care Executive

**Responsibilities**:
1. Attend and manage technician calls, ensuring timely follow-up for payment, pending jobs, and addressing cancellation requests.

2. Maintain a comprehensive record of customer complaints and queries in Google Sheets, resolving them promptly on a daily basis.

3. Actively participate in training sessions to stay updated on new job requirements and industry best practices. Coordination with on route technicians for their in-hand jobs & urgent same day jobs.

4. Skilfully prepare finalized job quotations using Google Sheets.

6. Data Entry & Backend support

Budget 22k

**Salary**: Up to ₹25,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 3 years (required)

Ability to Commute:

- Delhi, Delhi (required)

Ability to Relocate:

- Delhi, Delhi: Relocate before starting work (required)

Work Location: In person


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