Collection Associate

1 week ago

Mumbai Maharashtra, India Linde plc Full time

Mumbai,Maharastra,India

Reference Code
req16773

Company
Linde South Asia Services Pvt. Ltd.

Business Area
Sales & Marketing
Job Type
Fixed / Limited term contract / LTC
Working Scheme
Office

It's about Being What's next. What's in it for you?

The Collection Associate will be responsible for all credit management activity within a designated portfolio of country accounts. He will coordinate cash collection and commercial activities to ensure positive relationship established within assigned customer base and develop positive and progressive relationships to ensure customers pay to established country / regional team.

**Every day is an opportunity**: an opportunity to learn, to grow, to share success, and to contribute to one of the world’s leading industrial gas and engineering companies.
**Seize the opportunity**: take your next step with us and join our team.

Making an impact. What will you do?

You will be responsible for all credit management activity within a designated portfolio of country accounts.
You will coordinate cash collection and commercial activities to ensure positive relationship established within assigned customer base, and develop positive and progressive relationships to ensure customers pay to established country / regional team.
You will control key debtor performance within assigned portfolio - DSO, Aged debt and bad debt to ensure full adherence to stretched targets within assigned customer base. Makes core use of the telephone as a communication medium to ensure appropriate contacts made v plan.
You will be responsible for playing active role in achieving consistent year on year DSO reduction and seek to fully maximiser business cash flow.
You will seek and deliver innovative means of DSO improvement between country business and the customer - enhancing partnership arrangements with customers, including customer visits. Debt resolution negotiations and enforcement of business agreed credit limits and terms.

Additionally, you will work together with country Sales teams and Managers /Shared Services teams to:
- Initiate steps to deal with billing queries where these have effect on accounts and payments.
- Prevent of bad debt and undue risk exposure on major accounts.
- Develop effective and co-ordinated major accounts strategies and facilitation of subsequent servicing of these accounts.
- Provide sales management with all necessary assistance by way of expertise involving customer payment terms and invoicing options.
- Perform comprehensive analysis of business warehouse / objects reports to understand trends, and develop appropriate programmes.
- Uses Tele Credit and other CRM functionality to ensure customer activities captured, tracked and resolved in a smooth and professional manner.

Further you will implement DSO BCP within personal portfolio, ensuring highly effective leverage of key principles.

You will ensure issues are resolved and consistent payment in the future achieved.
Furthermore, you will work closely with Field Sales to resolve customer issues re payment, help position revenue management as an enabler and personally makes joint customer visit.

Why you will love working for us

Linde is a leading global industrial gases and engineering company, operating in more than 100 countries worldwide. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.

On the 1st of April 2020, Linde India Limited and Praxair India Private Limited successfully formed a joint venture, LSAS Services Private Limited. This company will provide Operations and Management (O&M) services to both existing organizations, which will continue to operate separately. LSAS carries forward the commitment towards sustainable development, championed by both legacy organizations. It also takes ahead the tradition of the development of processes and technologies that have revolutionized the industrial gases industry, serving a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing, and primary metals.

Whatever you seek to accomplish, and wherever you want those accomplishments to take you, a career at Linde provides limitless ways to achieve your potential, while making a positive impact in the world. Be Linde. Be Limitless.

Have we inspired you? Let's talk about it

**Application closing date**: 30th April 2024

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

Linde acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe.

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