Gbs PMO Officer
3 weeks ago
GBS PMO Officer
**Date**:23 Nov 2023
**Location**: Noida, South Asia, IN
**Company**:British Council
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021-22 we reached 650 million people.
**Job Title**:
**GBS Programme Management Officer**
**Purpose of job**:
GBS PMO will be responsible to closely track and report on the progress and performance of service delivery for PS functions in line to the agreed contract with the MSP. The role will require to engage with functional leads and MSP counter parts to track and report as per the agreed contract governance.
This role will report directly to the PMO and Ops Governance Lead and will be based in India.
**Role context**
As the Professional Services Transformation progresses, engagement with Managed Service Providers (MSP) has highlighted the need for a distinct central capability in British Council to manage strategic suppliers - Global Business Service (GBS), which is an industry practice. The objective of establishing GBS practice is to effectively manage internal stakeholders, whilst efficiently manage supplier relationship and performance. This GBS organisational will be led by Director Global Business Services reporting into the COO.
To meet the urgency of setting up of GBS and onboarding of key resources before the setting up of the contract, it is proposed to fulfil key positions as interim utilising an existing pool of experienced resources from the transformation programme. These positions will later follow the due consultation and appointment process to fill the positions in the long-term.
Being a centrally managed and governed function, GBS will be responsible to manage strategic elements and govern operations for each of the professional services functional area i.e. Finance, HR, D&T and Procurement. The GBS function will be responsible for the following:
As the Professional Services Transformation progresses, engagement with Managed Service Providers (MSP) has highlighted the need for a distinct central capability in British Council to manage strategic suppliers - Global Business Service (GBS), which is an industry practice. The objective of establishing GBS practice is to effectively manage internal stakeholders, whilst efficiently manage supplier relationship and performance. This GBS organisational will be led by Director Global Business Services reporting into the COO.
To meet the urgency of setting up of GBS and onboarding of key resources before the setting up of the contract, it is proposed to fulfil key positions as interim utilising an existing pool of experienced resources from the transformation programme. These positions will later follow the due consultation and appointment process to fill the positions in the long-term.
Being a centrally managed and governed function, GBS will be responsible to manage strategic elements and govern operations for each of the professional services functional area i.e. Finance, HR, D&T and Procurement. The GBS function will be responsible for the following:
- Accountable to Professional Services for operations delivery and performance
- Overall ownership for transition including reporting to governance forums and assurance reviews.
- Operational management of the contract (e.g., SLA/KPIs, delivery performance, governance, and reporting)
- Produce performance reports and initiate proactive actions to tackle underperforming areas.
- Provide necessary support for assessment and reporting of contract performance as per the applicable Public Procurement Regulations
- Establish governance including cross-functional elements such as transition, transformation, continual improvement.
- Escalation management and troubleshooting with the MSP
- Implementation of transformation opportunities
- Implementation of approved change request
- Benefit tracking and reporting
The GBS function will be supported by Professional Services (PS SROs) who will be responsible for the following.
- Accountable to Strategic Business Units and International Operations for workstream service delivery
- Ownership of operating model design and future roadmap
- Own process design, change and approval mechanism.
- Identification, prioritisation, and approval of transformation opportunities
The GBS will also be supported by existing corporate functions such as Procurement for the following:
- Setting of Standards and Processes for Supplier Relationship Management (SRM) / Contract Management
- Commercial a
-
PMO
1 week ago
Noida, India Softenger Full time**Job Profile**: - PMO**Job Location**: - Noida**Experience Required**: - 5-6 yrs- 1. Coordinate with project managers and technical team - 2. Create dashboards and reports - 3. SOPs and templates creation - 4. Should have a minimum experience of 5 years in project management - 5. Should be well versed with project plan, project charter, risks, issues...
-
GBS Contract Manager
5 hours ago
Noida, India British Council Full timetendersglobal.net We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and...
-
Intern - PMO
1 week ago
Noida, Uttar Pradesh, India GE Power Portfolio Full timeJob Description Summary: We are seeking a motivated and detail-oriented PMO Intern to join our team. The intern will support various projects aimed at enhancing our operational efficiency and meeting customer expectations. This is an excellent opportunity for a student or recent graduate to gain hands-on experience in project management within a dynamic and...
-
Intern - PMO
2 weeks ago
Noida, Uttar Pradesh, India GE Power Portfolio Full time**Job Description Summary**: We are seeking a motivated and detail-oriented PMO Intern to join our team. The intern will support various projects aimed at enhancing our operational efficiency and meeting customer expectations. This is an excellent opportunity for a student or recent graduate to gain hands-on experience in project management within a dynamic...
-
PMO Irc173480
2 months ago
Noida, India GlobalLogic Full timeJob: - IRC173480- Location: - India - Noida- Designation: - Senior Software Engineer- Experience: - 3-5 years- Function: - Engineering**Description**: Join GlobalLogic, to be a valid part of the team working on a huge software project for the world-class company providing M2M / IoT 4G/5G modules e.g. to the automotive, healthcare and logistics industries....
-
PMO- Role Irc208209
1 week ago
Noida, India GlobalLogic Full timeJob: - IRC208209- Location: - India - Noida, Gurgaon- Designation: - Associate Consultant- Experience: - 5-10 years- Function: - Product Support- Skills: - Excel, Project Management Office- Work Model: - Hybrid**Description**: Join GlobalLogic, to be a valid part of the team working on a huge software project for the world-class company providing M2M / IoT...
-
Trainee Legal Services
2 weeks ago
Noida, India Technip Energies Full time**About Technip Energies** At Technip Energies, we believe in a better tomorrow, and we believe we can make tomorrow better. With approximately 15,000 talented women and men, we are a global and leading engineering and technology company, with a clear vision to accelerate the energy transition. Designing and delivering added value energy solutions is what...
-
PMO Required with 6 to 8 Yrs of Experience Irc172282
2 months ago
Noida, India GlobalLogic Full timeJob: - IRC172282- Location: - India - Noida- Designation: - Assistant Manager- Experience: - 5-10 years- Function: - Delivery Enablement- Skills: - Allocation Management, Management, Processes, Project Management, reporting**Description**: - At least 6 years overall IT experience with 4 years of relevant experience as Program Coordinator / PMO. - Experience...
-
Noida, India GlobalLogic Full timeJob: - IRC187713- Location: - India - Noida- Designation: - Assistant Manager- Experience: - 5-10 years- Function: - Delivery Enablement- Skills: - Allocation Management, Management, Processes, Project Management, reporting- Work Model: - On-Site/Office, Hybrid**Description**: Join GlobalLogic, to be a valid part of the team working on a huge software...
-
Graduate Trainee
3 weeks ago
Noida, India TechnipFMC Full time**TechnipFMC Group** TechnipFMC is a global oil and gas leader, specialized in subsea, onshore, offshore, and surface technologies. Our mission: to enhance the performance of world’s energy industry. How we do it: by constantly challenging conventions and investing in our 37 000+ employees, across 48 countries. At TechnipFMC, we aim to offer an inspiring...
-
Process Lead
1 month ago
Noida, India Landis+Gyr Full timeLandis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy...
-
Process Lead
3 weeks ago
noida, India Landis+Gyr Full timeLandis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy...
-
Process Lead
1 month ago
noida, India Landis+Gyr Full timeLandis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy...
-
Process Lead
1 week ago
Noida, Uttar Pradesh, India Landis+Gyr Full timeLandis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services and intelligent sensor technology...
-
Process Lead
3 weeks ago
Noida, India Landis+Gyr Full timeLandis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy...
-
Chief Program Officer
7 days ago
Noida, India Nalanda Learning Systems Pvt. Ltd. Full timePosition Overview:TheChief Program Officeris a strategic leadership role responsible for providing high-level support to the Executive Leadership Team and the Founder's Code Team, to manage and monitor multiple programs seamlessly.This position requires exceptional organizational skills, strategic thinking, and the ability to manage multiple programs and...
-
Support Function Executive
1 week ago
Noida, Uttar Pradesh, India Infogain Full timeSupport Function Executive (Associate) with skills HR Operations, Talent Acquisition, Administration Operations, PMO, Account Management, Sales Operations, Finance Operations, ISMS, Quality Management for location Noida, IndiaROLES & RESPONSIBILITIESKeeping track of invoices received from Vendor and releasing the payment as per due datesChecking all invoices...
-
Chief Program Officer
1 week ago
Noida, Uttar Pradesh, India Nalanda Learning Systems Pvt. Ltd. Full timePosition Overview:The Chief Program Officer is a strategic leadership role responsible for providing high-level support to the Executive Leadership Team and the Founder's Code Team, to manage and monitor multiple programs seamlessly.This position requires exceptional organizational skills, strategic thinking, and the ability to manage multiple programs and...
-
Noida, Uttar Pradesh, India S&P Global Full timeAbout the Role:Grade Level (for internal use):09S&P Market IntelligenceThe Role: Specialist II, IT Project Management, OCTO PMO, MI TechnologyThe Team: The PMO team in Office of the CTO is responsible for guiding and supporting the technology functions to deliver multi-year strategic technology initiatives and programs of work across the division. As a team,...
-
Noida, Uttar Pradesh, India S&P Global Full timeAbout the Role:Grade Level (for internal use):09S&P Market IntelligenceThe Role: Specialist II, IT Project Management, OCTO PMO, MI TechnologyThe Team: The PMO team in Office of the CTO is responsible for guiding and supporting the technology functions to deliver multi-year strategic technology initiatives and programs of work across the division. As a team,...