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Telecaller
1 week ago
**Job Description: Telecaller**
**Position: Telecaller**
**Experience Required: 1-3 Years**
**Job Type: Full-Time**
**Shift: India Shift (Day Shift)**
**Gender: Female**
**Industry: IT**
**Job Summary**:
**Key Responsibilities**:
- Make outbound calls to prospective clients to introduce company products/services.
- Identify and qualify leads through effective questioning and information gathering.
- Maintain a high level of product knowledge to effectively communicate features and benefits to potential customers.
- Schedule appointments and meetings for the sales team with qualified leads.
- Follow up on leads and maintain a consistent pipeline of potential clients.
- Update and maintain accurate records of all calls and client interactions in the CRM system.
- Meet or exceed daily, weekly, and monthly targets for calls and lead generation.
- Provide feedback to the sales and marketing teams on lead quality and campaign effectiveness.
- Handle objections and provide appropriate solutions to potential clients' concerns.
- Stay up-to-date with industry trends and company products/services to provide accurate information to clients.
**Qualifications**:
- High school diploma or equivalent; a bachelor's degree in a related field is preferred.
- 1-3 years of experience in telecalling, telesales, or a similar role, preferably in the IT industry.
- Excellent verbal communication skills in English and Hindi (additional languages are a plus).
- Strong interpersonal skills and the ability to build rapport with clients.
- Proficiency in using CRM software and Microsoft Office Suite.
- Ability to work independently and as part of a team.
- Good organizational skills and attention to detail.
- Ability to handle rejection and remain motivated to achieve targets.
- Knowledge of IT products and services is an advantage.
**Preferred Skills**:
- Experience in lead generation and appointment setting.
- Familiarity with sales techniques and strategies.
- Ability to manage time effectively and prioritize tasks.
**How to Apply**:
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Monday to Friday
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
Application Deadline: 28/06/2024
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