Project Coordinator

2 months ago


Gurgaon, India SHL Global Full time

**PURPOSE **To be the central administrative assist and point of contact for global deployment intake from commercial to the deployment function.
**SCOPE OF ROLE Maintains** and owns the deployment inbox
Acts as a gatekeeper for deployment intake
Assists resource allocation across the deployment functionDuties
- Guide the deployment inbox ensuring that SLAs are met:

- Replying to queries
- Gatekeeper for specification documentation
- Liaises with project portfolio directors on project manager assignment to deployment projects
- Creates and updates on a daily basis a tracker to measure inbox volumes and classification of requests by category/region/individual
- Facilitates and allocates resources to deployment projects which require resources which are not part of the SLA team
- Writes reports and completes assessment on metrics across the deployment function on a pre-agreed basis - monthly and quarterly
- Works collaboratively across all Deployment functions and guide stakeholder engagements with commercial teams.

**Experience & KNOWLEDGE** **Professional**
- Written and spoken English fluency
- Good working experience with MS Office suite
- Experience with guiding shared Inboxes
- Excellent record keeping credentials
- Experience to work collaboratively as part of a diverse team.
- Experience to comprehend and follow the strategic direction set by senior management

**Personal**
- Experience to act freely and use their initiative
- Experience to establish and maintain multiple priorities and meet tight established time frames with attention to detail and strong organizational experiences
- Driven team player with a solution-driven, value-add focus

**Experience**
- 2+ years of professional experience in an administrative role.

**About Us**
- We unlock the possibilities of businesses through the power of people, science and technology.
- We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground-breaking science and business transformation.
- When you inspire and transform people’s lives, you will experience the greatest business outcomes possible. SHL’s products insights, experiences, and services can help achieve growth at scale.**What SHL can offer you**
- An inclusive culture.
- A fun and flexible workplace where you’ll be inspired to do your best work.
- Employee benefits package that takes care of you and your family.
- Support, coaching, and on-the-job development to achieve career success.
- The ability to transform workplaces around the world for others.



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