Business Account Manage, Gi

3 weeks ago

Delhi Delhi, India Takeda Pharmaceutical Full time

**OBJECTIVES/PURPOSE**
- Responsible for maximizing utilization in key therapy Areas and patient outcomes of the Takeda offering (portfolio of Immunology products) in designated territories/accounts
- Drive account stakeholder relationships; develop and monitor long-term relationships be-ween Takeda, the account and its key stakeholders
- Responsible for driving and achieving the business objectives through insights and analytics to prepare VB-KAM (Value Based -Key Account Management) plans within the al-located budget

**ACCOUNTABILITIES.**
**Account Management**
- Understand the account situation, challenges and needs
- Formulate comprehensive, robust and insight-driven key account plans
- Deliver on agreed objectives and tactics within the key accounts in order to drive Takeda performance in define Therapy Areas
- Ensure account plans, objectives and KPIs are transparent to the whole account team and senior leaders (captured in CRM)
- Manage the account plan execution according to agreed timelines and budget
- Conduct market surveillance and communicate in-field intelligence on customer insights, external stakeholder activities and trends to key internal stakeholders (including commercial, medical, market access)
- Support and collaborate with Access partner to gain product access to local formularies and/or protocols within own accounts.
- In coordination with supply chain, ensure Takeda product(s) is/are available at account level
- Operate in a manner that is always in line with compliance and legal requirements and according to the marketing and sales strategies.
- Act as an ambassador of the Takeda brand, its vision and values Stakeholder Engagement
- Develop long-term relationships between Takeda and key strategic accounts and their stakeholders
- Identify key external stakeholders and develop deep understanding of their needs, collaborating on initiatives and co-creating mutually beneficial solutions that will add value to them and the patients
- Drive the implementation of the innovative offerings with key stakeholders and help differentiate Takeda from its competitors
- Support and advise Healthcare professionals on the correct use of Takeda product and services portfolio
- Cross-Functional Team Leadership
- Proactively coordinate collaboration with Marketing, medical and market access (and other internal stakeholders) to ensure alignment in objectives and activities with accounts and external stakeholders.
- Monitor the account plan progress and hold collaborators, and self, accountable as agreed
- Lead the core account team meetings and present account plans and progress at relevant local meetings to the management
- Identify and address any collaboration misalignments

**Operational Excellence**
- Prioritize and manage accounts within assigned territory by assessing appropriate business opportunities through contacts with key decision-makers and important local stake-holders
- Systematically analyze success of plans (e.g. sales, market developments, competitors) and propose mitigating actions as needed.
- Use learnings to further improve planning and execution
- Make changes as needed based on new business opportunities and changes in the marketplace to achieve financial objectives

**EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS**:

- Strategic Approach: Balances between the long-term vision while driving the short-term goals
- Collaboration: Establishes productive relationships and partners with others across the organization to ensure common understanding of objectives and achieve shared goals
- Drive for Results: Holds self and others accountable for delivering on commitments that align with our short
- and long-term goals, never forgetting the result is to help patients through innovation in medicine
- Engage Others
- Communicate with Impact: Motivates and influences others to gain sup-port for ideas, strategies and actions in service to providing superior pharmaceutical products to patients; provides appropriate background so that messages are meaningful with audiences
- Customer & Patient centricity: Focuses on customer satisfaction and delivers a quality service or product to the agreed standards; understands the unmet needs of the patients Experience and Education
- Bachelor’s Degree in science/Pharmacy
- PGDBA/MBA desirable not necessary
- Minimum of 8 years of industry experience with at least 5 years within specialty care environment (Pharma/Medical Device)
- Experience in managing customer relationships across the full spectrum of customer types in healthcare industry.
- Account management experience desirable
- Therapy and Product area knowledge (Gastro/Biologicals Therapy)
- Healthcare environment knowledge

**Locations**:
IND - Delhi

**Worker Type**:
Employee

**Worker Sub-Type**:
Regular

**Time Type**:
Full time

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