Receptionist and Telecaller
4 months ago
**Job Title: Receptionist and Telecaller**
**Location**: Ambajhari layout, Nagpur
**Employer**: Central Trading Academy
**Reports To**: Mayank Chopde
**Job Summary**:
**[ONLY FEMALE CANDIDATE]**
**Receptionist Duties**:
- Greet and welcome visitors in a professional manner.
- Handle incoming and outgoing mail and packages.
- Maintain a clean and organized reception area.
- Provide information and assistance to visitors and clients as needed.
- Perform general administrative tasks such as filing, data entry, and maintaining office supplies.
**Telecaller Duties**:
- Conduct outbound calls to potential and existing clients for various purposes including sales, follow-ups, and surveys.
- Handle inbound calls, addressing inquiries and providing information about services/products.
- Maintain accurate records of all calls and client interactions in the system.
- Follow up on leads and prospects to generate new business opportunities.
- Achieve set targets and contribute to the overall success of the team.
- Prepare reports on call activities and outcomes as required.
**Qualifications**:
- High school diploma or equivalent; additional education or certifications in office administration or related fields is a plus.
- Previous experience in a receptionist or telecaller role is preferred.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.
- Professional appearance and demeanor.
- Ability to handle sensitive information with confidentiality.
**Skills and Attributes**:
- Friendly and approachable personality with a strong customer service orientation.
- Ability to remain calm under pressure and handle difficult situations with tact.
- Strong problem-solving skills and attention to detail.
- Flexibility to work varied hours if needed.
**Working Conditions**:
- Full-time position, [specify hours, e.g., Monday to Saturday, 11.00 AM to 8.30 PM].
- Office environment with occasional extended hours during peak times.
**How to Apply**:
**Central Trading Academy **is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
**Job Types**: Full-time, Fresher, Permanent
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Fixed shift
**Education**:
- Diploma (required)
**Experience**:
- Data management: 2 years (required)
- tele sales: 1 year (required)
- total work: 2 years (required)
**Language**:
- Hindi (required)
- English (required)
- Marathi (required)
Willingness to travel:
- 25% (preferred)
Work Location: In person
Application Deadline: 30/08/2024
Expected Start Date: 01/09/2024
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