Telecaller Executive

1 month ago


Salt Lake Kolkata West Bengal, India Acuity Software Services Pvt. Ltd. Full time

**Responsibilities**:

- Conduct outbound calls to potential customers to promote web services/products.
- Explain product/service offerings and benefits to clients over the phone.
- Maintain accurate records of interactions and customer details.
- Provide excellent customer service and address any queries or concerns, including technical inquiries.
- Possess IT knowledge to effectively communicate technical aspects of products/services.
- Maintenance of general inquiries of customers, handling calls with professionalism.
- Proficient in Microsoft Word with good communication skills in English.
- Able to handle office premises, inquiries, and customer relationships effectively.

**Requirements**:

- Excellent communication and interpersonal skills.
- Proven experience in telemarketing.
- Familiarity with web services/products.
- Ability to work in a fast-paced environment and meet targets.
- High school diploma or equivalent; Bachelor's degree preferred.
- Willingness to learn and adapt to new techniques and technologies.

**Experience**:
Total work: 1 year (preferred)

**Job Types**: Full-time, Permanent

Pay: ₹9,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Work Location: In person


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