Principal Associate-it

3 months ago

Bengaluru Karnataka, India Eurofins Spectro Full time

**Company Description**:
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in AgroScience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 35 years, Eurofins has grown from one laboratory in Nantes, France to 62,000 staff across a network of over 1,000 independent companies in 61 countries, operating 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

Eurofins is one of the fastest growing listed European companies with a listing on the French stock exchange since 1997.

Eurofins IT Solutions India Pvt Ltd (EITSI) is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out of EITSI impacts the global network of Eurofins labs and services.

The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture, and we offer fulfilling careers.

**Position Title**: SysOps Administrator

Reporting To : Manager

**Overall Objectives**: Join a large-scale Transformation Program as a senior member of the Project Engineering team. You will be responsible for engineering, configuring, and installing cloud infrastructure, Linux OS, Windows, physical and virtual servers, storage, backups, and disaster recovery planning. We seek a lateral thinker who brings innovative ideas and collaborates with cross-functional teams to design and build multi-cloud infrastructures.

**Primary Focus**:

- Build, configure and implement Google Cloud VMware Engine, On-Prem virtualization platforms, plus the enablement of cloud infrastructure services in GCP (Google Cloud Platform) or Azure where required by the business.
- Deliver IT infrastructure services as per project charter and IT architecture design. Input and technical expertise is required to meet business requirement.
- Research, evaluate and recommend computing resources for the virtualization platform.
- Develop and implement agile and scalable infrastructure solutions, with advanced monitoring and alerting, while establishing best practice tools, frameworks, and processes.
- Assists with advanced troubleshooting (proficient in all levels and phases of systems support).
- Contact vendor technical support for Priority 1 incidents and requests.
- Develop scripts to deliver automation and innovation initiatives, ability to drive automation initiatives independent of automation tools.

**Additional Focus Areas**:

- Team members are expected to grow their expertise in other engineering areas to provide design and build support for the entire IT infrastructure landscape through training, job shadowing, service transition and documentation.
- Support of non-Windows operating systems

**Core IT Infrastructure Technology / Operations Duties**
- Collaborate with other infrastructure team members to learn, develop, and enhance the skills needed to support software-based infrastructure.
- Ensure that IT Services are delivered correctly to business customers. This includes the execution of SOPs (Standard Operating Procedures), management of IT Changes as per well-defined ITIL processes, as implemented in the ITSM system (ServiceNow).
- Contribute to the reference documents to establish consistency and shared knowledge of Operational best practices and delivery methods.
- Deliver quality documentation to facilitate smooth transition to Operations team.
- Identify opportunities to innovate, extend and enhance service delivery wherever possible.
- Participate in disaster recovery plans and practicing recovery operations.
- Consult with senior peers to learn through experience.
- Cooperate closely with other Zone / Regional / Group IT Infra teams.
- Provide after-hours on-call support (rotation) and participate with solution implem

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