Customer Relationship Executive
2 months ago
**Job Title**:Client Relationship Executive (CRE) - Real Estate
**Location**: Vivek Khand 1, Gomti Nagar, Lucknow
**Job Type**: Full-Time
**Company**: Swastik Multi Trade Pvt Ltd.
**Job Summary**:
We seek a motivated and detail-oriented Client Relationship Executive (CRE) to join our dynamic real estate team. The CRE will ensure customer satisfaction and foster long-term relationships with clients.
**Key Responsibilities**:
**Client Engagement**:
- Serve as the primary point of contact for clients, addressing inquiries, concerns, and requests promptly and professionally.
- Build and maintain strong, long-lasting client relationships by understanding their needs and expectations.
**Customer Service**:
- Ensure a high level of customer satisfaction by delivering exceptional service.
- Handle and resolve client complaints and issues efficiently.
**Documentation and Reporting**:
- Prepare and maintain accurate records of client interactions, transactions, and feedback.
- Generate regular reports on client activities and market insights for management.
**Qualifications**:
**Education**:
- Must have at least a Bachelor's degree
**Experience**:
- Minimum of 3 years of experience in client relationship management, preferably in the real estate sector.
**Skills**:
- Excellent verbal and written communication skills.
- Strong interpersonal skills.
- Proficiency in Microsoft Office
- Ability to work independently and as part of a team.
- Strong organizational and time-management skills.
**Job Types**: Full-time, Permanent
Pay: Up to ₹20,000.00 per month
Schedule:
- Day shift
- Morning shift
**Education**:
- Master's (required)
**Experience**:
- Customer service: 2 years (required)
**Language**:
- English (required)
Work Location: In person
Expected Start Date: 18/09/2024
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