Telecaller

2 weeks ago


Gurgaon, India GlobalShala Full time

We are interested in hiring a dedicated and hardworking individual as a Telecaller to join our Outbound Team.

In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customer’s requirements and demands and close the deal efficiently. You are also required to write down important information provided by the customer and follow up with them on a regular basis.

**Responsibilities**:

- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.

**Requirements**:

- High school diploma or equivalent.
- Work experience as a Telecaller, TeleMarketer, or a similar role.
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problem-solving skills.
- Exceptional attention to detail.
- Hard-working individual.
- Good time management abilities.

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Telecommunication: 1 year (preferred)
- Call center: 1 year (preferred)

**Language**:

- English (preferred)

Expected Start Date: 17/01/2023


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