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Salesforce Administrator

5 months ago

Bengaluru, India Groupon Full time

**Become a better developer by building things that help local businesses around the world thrive**

Are you a passionate, energetic technology enthusiast eager to work at a rapid pace with the flexibility to work across a broad tech stack?

Groupon is an experiences marketplace that brings people more ways to get the most out of their city or

wherever they may be. By enabling real-time mobile commerce across local businesses, live events, and travel destinations, Groupon helps people find and discover experiences--big and small, new and familiar--that make for a full, fun, and rewarding life. Groupon helps local businesses grow and strengthen customer relationships--resulting in strong, vibrant communities. With employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking, and celebrates success. Our culture encourages employees to embrace change, adapt to new circumstances, and find creative solutions to the challenges we face. Does that sound like a great way to grow your career? Let’s get into the details:
GSO Engineering is the Engineering arm of Groupon's Global Services Organization that encompasses Customer Support, Merchant Operations and Sales Integration among others. Things we work on range from tools that help our Customer Service Agents at our Shared Service Centres across the world to the Self Service resolutions on the Groupon website and our vision is to build the next generation Marketplace Ecosystem that will enable our customers and merchants to interact and facilitate faster resolutions.
This team relies heavily on the Micro Services architecture and interfaces with most of the services and functions across the breadth of Groupon Tech Stack.Developing software at Groupon is challenging, fun and rewarding. And no place embodies this more than the GSO Engineering Team.

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a compelling place to work?

**You’ll spend time on the following**:

- You will develop custom solutions in Salesforce for our sales, service, and marketing teams
- Collaborate with other product, Business and engineering teams integrating with our services
- Manage the full salesforce Instance on Configuration, access management, Data management, Setting up approval flows and end to end ownership for Merchant and Customer Operations.
- You will support Audit requirements and develop integrations if required with Groupon micro-services

**We’re excited about you if you have**:

- BS, MS or PhD in Computer Sciences or related fields with 4+ years in software development
- Experience in managing a Salesforce instance for an Organization
- Certified with Salesforce Administration
- Experience with Salesforce Lightning Web Components a plus
- Good communication and collaboration skills

**We value engineers who are**:

- Customer-focused: We believe that doing what’s right for the customer is ultimately what will drive our business forward.
- Obsessed with quality: Your production code is clean, tested, and just works
- Team players: You believe that more can be achieved together. You listen to feedback and also provide supportive feedback to help others grow/improve.
- Pragmatic: We do things quickly to learn what our customers desire. You know when it’s appropriate to take shortcuts that don’t sacrifice quality or maintainability.
- Owners: Engineers at Groupon know how to positively impact the business
- Beware of Fraudulent Offers _
- to verify the job opening. All our genuine job openings are posted on the official Groupon careers website. _

**Groupon is an Equal Opportunity Employer**: