Font-desk Executive

3 weeks ago


Koregaon Park Pune Maharashtra, India Nokout Boxing & Fitness Full time

Font-Desk Executive

Job Summary:
The following provides a detailed description for the position of Front Desk Executive. Actual duties performed may vary slightly.

General Position Description

The Front Desk Executive greets, assists, and directs members, guests, staff and callers as they enter or call the gym. Also performs a variety of administrative and operational duties as necessary.

Duties
- Greets and checks-in all members as they enter the gym
- Greets and registers guests
- Answers the phone using the correct greeting and assists callers as needed.
- Assists members with all inquiries
- Maintains a clean and orderly front desk/lobby area
- Ensures that front desk systems are followed such as proper Member Check-In, Telephone Inquiry, Guest Registration, Cash Handling, Replacement of member ID Card, Directing walk-ins to Fitness Consultants,
- Recording Walk-ins and TI’s in CRM
- Provides a superior level of customer service to members and guests
- Performs a variety of duties including filing paperwork, Petty cash entry
- Doing walk-thru’s of the facility or any other duties as assigned
- Handling customer complaints log
- Handling locker keys
- Handling Music system and PA system
- Making receipts of other facilities like new sales/renewals. Handling Pro-shop stock and cash collection
- Record inventories

General Responsibilities
- Projects a polished, professional image at all times
- Must be current on Company pricing and promotion schedule
- Maintains information on club history, background, philosophy, facilities, staff and policies
- Has a thorough knowledge of, adheres to and enforces Company policies and procedures as they pertain to gym operations
- Maintains a positive relationship with the rest of the staff. Supports other staff in achieving their goals
- Participates in all scheduled meetings as directed by the Manager/Directors

Reporting: Gym Manager

**Job Types**: Full-time, Fresher

**Salary**: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Quarterly bonus

Ability to commute/relocate:

- Koregaon Park, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Deadline: 30/06/2023
Expected Start Date: 01/07/2023


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