Clinical Pharmacist Trainee
2 weeks ago
**Purpose of this position**
Achieving desired/targeted outcomes for patients registered with the company’s Medication Therapy Management Program and the customer satisfaction that will ensure high levels of patient retention and patient referrals
Serve as domain specialized knowledge lead for guidance of patients in their health care journey as well as owner/support for internal processes.
**Key Accountabilities/**
**Responsibilities**
**The most important end-results for which an incumbent would be held responsible at the end of the year.**
Progress of patient on key vital parameters or any unified score. Customer Satisfaction Rating for visits made to customers.
Identifying and resolving gaps in prescriptions in a preventive manner in consultation with patient and their doctor
**Day to Day responsibilities**
Responsibilities include the following and other duties may be assigned
Explain the features of the Relex Medication Therapy Management Program to prospective or existing customers/patients and obtain referral for patient to join the program
Scrutinize and digitize patient prescriptions and ensure thorough analysis and vetting before medication is dispensed
Patient counselling and guidance on correct use of medication for achieving desired/targeted outcomes. Provide information and explanation of diagnoses, options, outcome and risk and escalate where required
Conducting patient evaluation Doctor Virtual Connect program
Closely monitoring patient progress through regular review patient outcomes and data, follow up on lab tests and their results. Intervention with patient and/ or patient’s doctors where necessary.
Support customer outreach programs through conduct of counselling and tests associated with theme of the program
Communicate customer feedback and customer experience on products / services and/or modifications to existing products/services to Operations, Marke ting and Quality teams.
Data updation in all tracking platforms on a daily basis
**Competencies /**
**Skills Required**:
Customer Orientation:.
Etiquette, Empathy, listening skills and good bedside manners Disease and applicable Pharma knowledge
Good written and verbal communication including reporting accuracy
Pay: ₹15,524.05 - ₹20,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Joining bonus
- Performance bonus
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Speak with the employer**
+91 9345388636
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