Clinical Pharmacist Trainee

2 weeks ago


Bengaluru, India Aristo and Company Full time

**Purpose of this position**

Achieving desired/targeted outcomes for patients registered with the company’s Medication Therapy Management Program and the customer satisfaction that will ensure high levels of patient retention and patient referrals

Serve as domain specialized knowledge lead for guidance of patients in their health care journey as well as owner/support for internal processes.

**Key Accountabilities/**

**Responsibilities**

**The most important end-results for which an incumbent would be held responsible at the end of the year.**

Progress of patient on key vital parameters or any unified score. Customer Satisfaction Rating for visits made to customers.

Identifying and resolving gaps in prescriptions in a preventive manner in consultation with patient and their doctor

**Day to Day responsibilities**

Responsibilities include the following and other duties may be assigned

Explain the features of the Relex Medication Therapy Management Program to prospective or existing customers/patients and obtain referral for patient to join the program

Scrutinize and digitize patient prescriptions and ensure thorough analysis and vetting before medication is dispensed

Patient counselling and guidance on correct use of medication for achieving desired/targeted outcomes. Provide information and explanation of diagnoses, options, outcome and risk and escalate where required

Conducting patient evaluation Doctor Virtual Connect program

Closely monitoring patient progress through regular review patient outcomes and data, follow up on lab tests and their results. Intervention with patient and/ or patient’s doctors where necessary.

Support customer outreach programs through conduct of counselling and tests associated with theme of the program

Communicate customer feedback and customer experience on products / services and/or modifications to existing products/services to Operations, Marke ting and Quality teams.

Data updation in all tracking platforms on a daily basis

**Competencies /**

**Skills Required**:
Customer Orientation:.

Etiquette, Empathy, listening skills and good bedside manners Disease and applicable Pharma knowledge

Good written and verbal communication including reporting accuracy

Pay: ₹15,524.05 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Joining bonus
- Performance bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Speak with the employer**
+91 9345388636


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