Front Desk Executive
2 weeks ago
Job Summary: We are seeking a friendly and efficient Front Desk Executive to join our team. As a Front Desk Executive, you will be responsible for providing exceptional customer service to guests and clients, managing front desk operations, and ensuring a smooth and positive guest experience.
**Responsibilities**:
- Greet and welcome guests and clients in a friendly and professional manner - Answer phones and direct calls to appropriate departments or individuals
- Manage guest check-ins and check-outs, including processing payments and handling reservations
- Respond to guest inquiries, complaints, and requests in a timely and professional manner
- Maintain a clean and organized front desk area
- Manage incoming and outgoing mail and packages
- Coordinate with other departments to ensure a smooth and seamless guest experience
**Salary**: ₹48,000.00 - ₹55,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 3 years (required)
**Language**:
- English (preferred)
- Hindi (preferred)
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