Customer Support

3 weeks ago


Bengaluru, India NMS Consultant Full time

Job Description
- Solving the complex issues and supporting to the customers queries through the phone call, mail and visiting the customer place as per the plan.
- Experience in Commissioning/Troubleshooting/Servicing/Repairs and reworking of old to new products.
- Effectively communicate with builders, and contractors, Industrial area segments for future product enhancements.
- Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition.
- Developed new service offerings based on detailed and documented insights of market and client needs.
- Successfully match customer pain/requirements to proposed solutions
- Promoting Solutions of Cloud based Energy Monitoring, Sub-Metering (Prepaid Metering), Smart Metering, AMR, PQ Meters with Rogowski coil & HVAC products.
- Price Negotiation with the Vendors and Sorting out L1 & L2 vendors.

Checking all Incoming Material Like TVM’s, Energy Meters, Relays, Switches, All Panel Related

Materials as per the PD and PO’s
- Maintaining all Test reports and ISO Documentation
- Maintaining The 5S activity
- Testing of All Incoming Materials and Co-coordinating with the Suppliers for Quality Related
- Maintaining the Calibration of all Electrical and Electronic Equipments,

**Experience in Smart Meter/ Energy Meter is mandatory.**

**Salary**: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Provident Fund

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 7724069525



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