Insurance Associate

Primary Internal InteractionsAM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support as well as associate development.Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance.Quality Compliance Analyst (QCA) for the purpose of feedback and...

**Position Summary** **Basic Function** - Backend support needed to manage & validate claims for NIGO which are transactions rejected by BOT & routed to Trust portal. - Report utilized to locate claims that qualify to have a satisfaction callback performed, calls and answers are tracked and sent to appropriate leaders for review. - Create and route tasks to...

**Position Summary** The process consists of collecting, reviewing, analyzing & inputting information for generating initial rate for groups < 100 lives; interact and consult with onshore SMEs and Underwriters. **Responsibilities**: **1. **Essential Functions**: ***: - New Business Rate Generation associates are responsible for: - Data scrubbing &...

**Technical Skills** - Computer navigation skills - Keyboarding and data entry speed (minimum 30 wpm with 90% accuracy) - Working knowledge of MS Excel and MS Word. - Process Specific Skills - Knowledge of Insurance principles in relation to the US Insurance industry - Knowledge about US Culture - Knowledge of Dental claims terminologies and processes will...

**Skills**: - Good computer navigation skills Technical Skills Process Specific Skills Soft skills (Minimum) Soft Skills (Desired) - Good keyboarding speed - Good knowledge of complete MS Office suite - Good knowledge of Excel (formulae reading, formatting, vlookup & Pivot etc.) - Knowledge about the Insurance industry in US - Knowledge about US...

Primary External Interactions - SME / Trainers at the client end for training. Organizational Relationships Reports To: Assistant Manager, Long Term Disability Process Supervises: 0 **Skills**: - Good computer navigation skills Technical Skills Process Specific Skills Soft skills (Minimum) Soft Skills (Desired) - Good keyboarding speed - Good...

Primary External Interactions - SME / Trainers at the client end for training. Organizational Relationships Reports To: Assistant Manager, Long Term Disability Process Supervises: 0 **Skills**: - Good computer navigation skills Technical Skills Process Specific Skills Soft skills (Minimum) Soft Skills (Desired) - Good keyboarding speed - Good...

**Position Summary** Metrefer/Dental Claims Operations is the MetLife correspondence queues contain processing of dental claims basis the response received from the customer. All the claims which cannot be processed by the sub-contractor, comes in Metrefer/Dental Claims Operations queue Work queues that have claims route to GOSC can be defined by the type...

**Knowledge skills & competency required** - Demonstrated ability to learn quickly and willingness to obtain functional knowledge and understanding of business procedure and policies. - 0 months to 2.5 year of customer service/ Data Entry experience - College graduate - Good verbal & written communication skills. - Demonstrated ability to work in a team...

To remain a basic point of contact for customers with queries, complaints, feedback & requests related to insurance policies, and renewal of policies. Explain the features of various policies. Analyze the current insurance policy of the customer and suggest additions or changes. Help policyholders to settle claims and maintain their records. Ensuring...

**Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

**Position Summary** **Responsibilities**: **1. **Essential Functions**: Eligibility Work Allocation executives are responsible for - Responsible to do indexing and assignments of requests based on the customer requirements - Required to work on different queues and manage the workflow as per SLAs - Responsible to provide timely status to customer -...

Basic Function Essential Functions - Analyze, validate and process transactions as per Desktop procedures (L3 & L4) - Analyze and research all discrepancies. - Research & investigate and resolve outstanding items - Determine eligibility and applicable plan provisions while meeting timeliness goals - Clear and accurate written and verbal communication...

**Position Summary** The process is responsible for setting up the specification in UIS as per the instruction from Installation team. It is also responsible for the ongoing queries for different customers and respond inquiries as per the tickets. It is an automatic implementation of the group into the UIS systems. **Essential Functions**: VB Eligibility...

Knowledge skills & competency required - Demonstrated ability to learn quickly and willingness to obtain functional knowledge and understanding of business procedure and policies. - 0 months to 2.5 year of customer service/ Data Entry experience - College graduate - Good verbal & written communication skills. - Demonstrated ability to work in a team...

**Basic Function**: - Voluntary billing-P&C Account rep., is accountable for end to end billing management for Billing & Remittance customers (P&C). Facilitate a working dialog with Group contacts, stateside account managers, remittance team and internal business partners in order to provide solutions to the client billing needs. **Essential...

**Basic Function**: - Voluntary billing-P&C Account rep., is accountable for end to end billing management for Billing & Remittance customers (P&C). Facilitate a working dialog with Group contacts, stateside account managers, remittance team and internal business partners in order to provide solutions to the client billing needs. **Essential...

Knowledge skills & competency required - Demonstrated ability to learn quickly and willingness to obtain functional knowledge and understanding of business procedure and policies. - 0 months to 2.5 year of customer service/ Data Entry experience - College graduate - Good verbal & written communication skills. - Demonstrated ability to work in a team...

**Experience**: - 2 years of work experience in US Health Claims processing preferably in claims adjudication **Knowledge and skills **(general and technical) **Technical Skills** - Computer navigation skills - Keyboarding and data entry speed (minimum 30 wpm with 90% accuracy) - Working knowledge of MS Excel and MS Word. - Process Specific Skills -...

**Experience**: - 2 years of work experience in US Health Claims processing preferably in claims adjudication **Knowledge and skills **(general and technical) **Technical Skills** - Computer navigation skills - Keyboarding and data entry speed (minimum 30 wpm with 90% accuracy) - Working knowledge of MS Excel and MS Word. - Process Specific Skills -...