Business Process Associate
4 weeks ago
To handle calls from Clients and offer practical solutions to their queries/problems.
- To handle different types of Clients on a daily basis and communicate with them effectively while maintaining good telephone etiquette.
- To listen to the grievances of the Clients with full attention and speak to them with a neutral and clear accent.
- To actively contribute to process improvement initiatives in the department.
- To consistently meet and strive to exceed productivity and quality standards in the workplace.
- To maintain courteous, prompt, and professional communication (both written and verbal) with internal and external Clients.
- To discuss internal matters with Team Lead/Supervisor and sort workplace issues without hassle.
- To track, manage, and resolve software deficiencies on the Client’s behalf.
- To chat with Clients and understand their pain points.
- To create reports, prepare spreadsheets, process paperwork, etc.
- Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Work as part of a team of demonstrators to accommodate large crowds.
- Working Experience or Knowledge about Warehouse/Stock/Inventory Management will be an added advantage.
**Job Types**: Full-time, Regular / Permanent, Fresher
Pay: ₹180,000.00 - ₹300,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Warehouse management: 1 year (preferred)
- Inventory management: 1 year (preferred)
**Language**:
- English & Tamil (preferred)
**Speak with the employer**
+91 8925819912
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