Hospital IT Administrator

**Education and experience**

**Job duties and responsibilities**
- Infrastructure and network administration and management
- Define network policies and procedures
- Fully support, configure, maintain and upgrade KIDS’ networks
- Set up user accounts, permissions and passwords
- Upgrade systems and processes as required for enhanced functionality and security issues resolution
- Keep an eye out for needed updates
- Provide technical support for LAN, wireless LAN, PCs, network printers, webinars/virtual meetings
- Maintain infrastructure, including firewalls, databases, malware protection software and other processes
- Remote administration using VNC and remote desktop tools
- Understanding the functioning, features, best practices of various virtual platforms to be able to conduct meetings and webinars effectively; Being able to project manage, test-pilot and lead these events effectively from an IT perspective; Anticipate and trouble-shoot issues successfully
- Provide support to the Manager - Operations in assessing system requirements, equipment and ensuring quality across IT/ IT-related products in the procurement process. Resolve problems reported by end users
- Manage inventory of all IT equipment assigned to staff; Tagging and physical verification of IT equipment on regular basis
- Manage Cyberoam efficiently and provide feedback
- Evaluate and recommend new technologies and innovations for adoption
- Provide all required documentation and information for IT audits
- Manage CCTV, Biometric devices and Epabx system
- Perform data backups and disaster recovery operations
- Lead special initiatives and projects, related to IT, as and when they arise
- Communicate information around IT systems, policies and procedures to the team pro-actively and effectively
- Display customer service orientation across teams; Resolve all IT-related queries and issues arising from staff
- Provide succinct updates to the Operations team and Leadership (as and when required) across IT aspects
- Plan and provide IT trainings to staff on a periodic basis (e.g. updates in hospital software)

**Key Skills Required**
- Technical skills are essential especially in MS Office, Adobe reader/writer, Installation of Tally, Macbook troubleshooting etc.
- Knowledge of coding language will be an added advantage
- Hands on experience in networking, routing and switching
- Excellent knowledge of best practices around management, control, and monitoring of office infrastructure
- Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution
- Ability to set up and configure hardware.
- Familiarity with backup and recovery software and methodologies
- Project management acumen with an ability to actively listen and “close the loop”

**Job Types**: Full-time, Permanent

**Salary**: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift
- Fixed shift

Ability to commute/relocate:

- Bhubaneshwar - 751015, Odisha: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- IT management: 3 years (required)
- Hospital IT: 1 year (preferred)