Product Officer

6 months ago


Andheri Mumbai Maharashtra, India Anand Rathi-FiinFra Full time

**Roles and Responsibility**:

- Analyzing Production Tickets at L1 Level.
- Analyze Ticket pattern and Co-ordinate with L2 & Developers for coordination and escalations in attempt to reduce the Issues.
- Respond to Calls and Messages regarding issues, and provide Technical / Application support to the on floor Team.
- 3rd party vendor co-ordinations and monitoring.

Maintain necessary logs and issue patterns.
- Contribute ideas towards stability of the platform on the basis of Ticket / Issue patterns.

**Requisite Experience**:
Minimum 1 Years’ Experience required in Technical / Application support, business analyst, Product Department related departments

**Qualifications Required**:
Any Technical Degree or Non-technical degree with technical experience

Pay: ₹300,000.00 - ₹350,000.00 per year

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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