Product Officer
2 weeks ago
**Roles and Responsibility**:
- Analyzing Production Tickets at L1 Level.
- Analyze Ticket pattern and Co-ordinate with L2 & Developers for coordination and escalations in attempt to reduce the Issues.
- Respond to Calls and Messages regarding issues, and provide Technical / Application support to the on floor Team.
- 3rd party vendor co-ordinations and monitoring.
Maintain necessary logs and issue patterns.
- Contribute ideas towards stability of the platform on the basis of Ticket / Issue patterns.
**Requisite Experience**:
Minimum 1 Years’ Experience required in Technical / Application support, business analyst, Product Department related departments
**Qualifications Required**:
Any Technical Degree or Non-technical degree with technical experience
Pay: ₹300,000.00 - ₹350,000.00 per year
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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