Front Office Telecaller

7 days ago


Kochi Kerala, India Edroots International (Kochi) Full time

Keeping the front office tidy and presentable with the required materials
- Greeting and welcoming guests and visitors
- Answering calls and redirecting as needed.
- Identifying the needs of visitors and directing them
- Issuing inquiry forms if they are needed
- Checking of enquiry forms to see whether they are filled out correctly
- Informing the counselling head/TL regarding the inquiry
- Taking the student to a concerned or allocated counsellor
- Registration of profile in CRM.
- Updating Excel and Google Sheets related to the daily operations
- Monitoring of attendance and movement registers.
- IELTS admission procedures: issuing of the IELTS registration form and collection of the IELTS fee
- Printing and scanning of required documents
- Receive official letters, packages, etc. and distribute them.
- Keeping the company mobile and WhatsApp always on mode, to ensure timely and efficient communication.
- Checking of official mail to ensure timely and accurate response, including the spam folder
- Participate in the company events and travelling to the event locations to represent the company if required. Events like Expo, Marketing - Promotional activities, Annual meet etc.
- Follow Company Policies

**Minimum one year of Telecalling experience mandatory.**

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- tele sales: 1 year (required)

Work Location: In person

Application Deadline: 26/06/2024
Expected Start Date: 28/06/2024



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