Academic Counsellor
2 weeks ago
_**Requirements**:_
- Proven experience as a Telecaller or similar customer service role.
- Excellent communication skills in [Both English and Malayalam]
- Strong sales skills and ability to persuade and close deals.
- Ability to work in a fast-paced environment and adapt to various situations.
- High school diploma or equivalent; a bachelor’s degree is a plus.
- **Responsibilities**:_
- Make outbound calls to prospective customers using a provided script.
- Handle inbound calls and inquiries in a professional manner.
- Identify customer needs, clarify information, and provide solutions or alternatives.
- Maintain accurate and detailed records of calls made and outcomes achieved.
- Meet or exceed targets regarding call volumes, sales, and customer satisfaction.
**Salary**: ₹18,000.00 - ₹22,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid sick time
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Academic counseling: 1 year (required)
**Language**:
- English (required)
Ability to Commute:
- Palayam, Thiruvananthapuram, Kerala (required)
Ability to Relocate:
- Palayam, Thiruvananthapuram, Kerala: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 8592946560
Application Deadline: 07/03/2024
Expected Start Date: 26/03/2024
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