Collection Executive-voice Process
3 weeks ago
Position:
- **Collection Executive-Voice Process**
Location:
- Delhi
Job Role:
- Responsibilities:
- Monitor and track customer payments, update account records, and manage overdue accounts.
- Collaborate with customers to establish suitable payment plans or negotiate settlements.
- Maintain accurate documentation of all collection activities, communication, and agreements.
- Resolve payment disputes or discrepancies through investigation and collaboration with relevant departments.
- Prepare regular reports on collection activities, outstanding debts, and recovery rates.
- Provide excellent customer service and maintain positive relationships with customers.
**Requirements**:
- Excellent communication and negotiation skills.
- Strong problem-solving and decision-making abilities.
**Job Types**: Full-time, Fresher
**Salary**: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
-
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