Field Officer- Investigation

6 months ago


Mumbai Maharashtra, India Paramount Health Services Full time

Job Description: Field Officer for Hospitals

Position Overview: The Field Officer for Hospitals is responsible for managing and coordinating various activities related to hospital operations and community engagement. This role requires a proactive and organized individual who can effectively communicate with hospital staff, patients, and community members to ensure the smooth functioning of hospital services and promote positive interactions within the community.

Key Responsibilities:

- Verify Documents in hospitals, Pharmacies regarding Claims.
- Cordinate with patients, Doctors, Pharmacists.
- Patient Support:Assist patients in navigating the hospital's services, guiding them through the process, and providing necessary information.

Collect feedback from patients to improve their experience and address any issues they may encounter during their visit.
- Data Collection and Reporting:Compile and maintain records of patient interactions, and feedback received.

Generate regular reports on community engagement initiatives, patient feedback, and operational efficiency for management review.

Qualifications and Skills:

- Bachelor's degree in Science, Healthcare, or a related field. Relevant experience may be considered in lieu of a degree.
- Strong communication and interpersonal skills.
- Problem-solving skills to address challenges in real-time.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Ability to commute/relocate:

- Suburban, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)



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