Hostess (Female)

**Job Description: Hostess (Female)**

**Location: Jalandhar**
- **Contact us - 88722 99555**_

**Job Summary**:
As a female hostess, you will be the face of the establishment, responsible for greeting guests, managing reservations, and ensuring a positive experience for all visitors. Your warm personality, excellent communication skills, and attention to detail will contribute to creating a welcoming atmosphere for guests.

**Responsibilities**:

- **Greeting Guests**:

- Welcome guests as they arrive at the establishment.
- Escort guests to their tables and provide them with menus.
- **Reservation Management**:

- Manage reservations and seating arrangements efficiently.
- Maintain an organized system for seating guests and managing waiting lists during peak hours.
- **Customer Service**:

- Provide excellent customer service by addressing guests' inquiries and concerns.
- Ensure guests' needs are met promptly and professionally.
- **Menu Knowledge**:

- Have a thorough understanding of the menu, including food and beverage options.
- Assist guests in making menu selections and provide recommendations when requested.
- **Maintaining Cleanliness**:

- Ensure that the hostess station and waiting area are clean and organized at all times.
- Coordinate with the cleaning staff to maintain cleanliness in the lobby and entryway.
- **Coordinating with Staff**:

- Communicate effectively with servers, bartenders, and kitchen staff to ensure smooth operations.
- Relay special requests or dietary restrictions to the appropriate personnel.
- **Upselling and Promotion**:

- Promote special offers, promotions, and events to guests.
- Encourage guests to try featured menu items or signature drinks.
- **Assisting Management**:

- Assist management with special projects or tasks as needed.
- Provide feedback on guest experiences and suggest improvements to enhance customer satisfaction.

**Requirements**:

- Previous experience in a similar role preferred.
- Excellent communication and interpersonal skills.
- Friendly and outgoing personality.
- Ability to multitask and remain calm under pressure.
- Strong organizational skills and attention to detail.
- Flexibility to work evenings, weekends, and holidays as required.

**Working Conditions**:

- Work environment may include standing for extended periods and working in a fast-paced, crowded setting.
- May involve working in various weather conditions if the hostess station is outdoors (e.g., at an outdoor restaurant or event venue).

**Salary and Benefits**:

- Salary will be competitive and commensurate with experience.
- Benefits may include employee discounts, meal allowances, and opportunities for career advancement within the hospitality industry.

**Job Types**: Full-time, Fresher

Pay: ₹9,734.08 - ₹21,894.23 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person