Customer Care Executive

6 months ago


Gurugram Haryana, India Drimlite Full time

*Job Description: Customer Su

ort Executive* *Position:* Cus

mer Suppo
- Executive (Ma

e/Female)
- Location:* Gurug
- , Haryana
- ift:* 24/7; Majo
- y Night

ift as per US hours; 5 D

s working *Salary:* 29000 CTC *Facilities:* Cab services available; 1-time meal provided *Qualification:*
- Graduation *Experience:*
- Experience in BPO preferred, especially in an International Process
- Freshers with relevant skills may also be considered *Skillset:*
- Excellent communication skills in B2 or C1 level US English (Verbal and Written)
- Typing speed of 35 WPM with 90% accuracy *Roles and Responsibilities:*
- Handle customer queries and concerns effectively and professionally
- Provide accurate information to customers regarding products and services
- Ensure high levels of customer satisfaction through excellent service
- Collaborate with team members to resolve customer issues promptly
- Maintain a positive, empathetic, and professional attitude toward customers
- Follow communication procedures, guidelines, and policies *Additional Requirements:*
- Ability to work in a dynamic and fast-paced environment
- Strong problem-solving skills and attention to detail
- Willingness to work night shifts as per the US timezone Job Types: Full-time, Fresher Pay: Up to ₹29,000.00 per month Benefits:

- Food provided Schedule:

- Monday to Friday
- Night shift
- Rotational shift
- US shift Work Location: In person



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