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Back Office Executive

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Baner Pune Maharashtra, India Anshul Impex Full time

As an E-commerce Back Office Executive, you will be a vital part of our e-commerce operations, ensuring the smooth execution of daily tasks and contributing to the efficiency of our online business. You will handle a variety of responsibilities from managing data and processing orders to customer service and coordinating with other departments.

Key Responsibilities:

- **Order Processing**: Handle all aspects of order processing, including verification, coordination with fulfillment, and ensuring timely dispatch.
- **Inventory Management**: Maintain accurate inventory records, assist in stock checks, and update product listings as required.
- **Data Management**: Ensure all e-commerce data (product listings, descriptions, prices, etc.) is accurate and up-to-date.
- **Customer Service**: Respond to customer inquiries, resolve issues related to orders or returns, and maintain high customer satisfaction.
- **Reporting**: Generate regular reports on sales, inventory levels, and other key metrics.
- **Vendor Coordination**: Communicate with vendors and suppliers to ensure product availability and timely delivery.
- **Website Management**: Assist with website maintenance, ensuring that all backend updates are performed correctly and efficiently.
- **Project Support**: Support various e-commerce projects, including promotional campaigns or site enhancements.

Qualifications:

- Bachelor’s degree in Business Administration, Marketing, or related field.
- Proven experience in e-commerce, retail, or a related field.
- Strong organizational skills and attention to detail.
- Excellent communication and customer service skills.
- Proficient with e-commerce platforms (e.g., Shopify, Magento) and Microsoft Office Suite.
- Ability to manage multiple tasks and meet deadlines.

What We Offer:

- Competitive salary and benefits package.
- Opportunities for professional growth and advancement.
- A dynamic work environment with a supportive team.

Pay: ₹12,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person