Customer Care Executive

1 month ago


Navi Mumbai, India Hexaware Full time

**Process**:Customer Service (Blended Process 80% calls & 20% Chat)

**Role & responsibilities**
- Excellent English Communication Skills needed.
- Handling customer complaints also providing them with solutions via call and chat
- Ability to take Inbound calls.
- Minimum 6 months of International/Domestic customer service.
- Excellent English Communication needed.
- Available in Night shift with 2 week off (Sat-Sun)
- Ready to work in shift window 5:30 PM to 6:30 AM (any 9 hours of working)

**DOJ: 30th Nov 2023**

**Immediate Joiners Only**

**Hexaware location Boundaries**:

- Ambernath - Ghatkopar (Central Line)
- Thane - Panvel (Trans Harbour)
- Vashi - Chembur (Harbour Line)

**Job Types**: Full-time, Permanent

**Salary**: ₹10,459.72 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Monday to Friday
- Night shift
- US shift
- Weekend availability

Supplemental pay types:

- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**
+91 9324068357



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