Inside Sales Associate

**JOB DESCRIPTION FOR INSIDE SALES ASSOCIATE**

**Company Overview**
At mySmilist, we believe that a job title is not merely defined by a degree; it's defined by attitude backed by ability. We thrive on creativity, innovation, and technology to open new dimensions of opportunities. Our team consists of a bunch of passionately driven individuals in an early-stage start-up, redefining the Smile Enhancement Dynamics. We firmly believe in supporting each other and excelling in our roles to achieve a common objective - delivering exceptional customer experiences and fulfilling our promises.

**Position Overview**
If you're a Go-Getter who can connect instantly with consumers/patients, suggest solutions, and make them understand why mySmilist is their top-notch solution, then join our team as an Inside
Sales Associate and embark on a steep career trajectory.
Key Responsibilities

**Job Title**:Inside Sales Associate
**Location**:Saket, Delhi
- Consumer Interaction:_
- Make an audio call to understand the main concerns and completely grasp the case.
- Explain the treatment process, emphasizing its benefits and fitment.
- Perform consultative and collaborative selling of 'mySmilist Invisible Aligner System' to patients when applicable.
- Coordination:_
- Coordinate with the Operations team on scanning.
- Collaborate with the Clinical team on teeth assessment and planned treatment through video calls.
- Convert customers to purchase the treatment plan and manage payment coordination.
- Customer Experience:_
- Build and provide a best-in-class customer experience.
- Address teeth-specific queries about our services.

1
- Problem-Solving:_
- Solve problems for consumers/patients and manage operations-related (if any) activities as needed.
- **Desired Qualification and Experience**:_
- 1-3 years of firsthand experience in Inside Sales (preferably of High-Value Premium
Products).
- Experience in consultative selling and understanding consumer needs.
- Excellent interpersonal skills with clear communication abilities.
- Experience in engaging and influencing prospective consumers.
- Comfort with a digital ecosystem, as we are a digital-led, D2C setup.
- Self-starter mentality, comfortable in a goal-driven, fast-paced environment.

**What's in it for You?**
- Competitive salary with non-linear career growth opportunities.
- Skill development opportunities to help you grow from good to great.
- Variable component after the completion of the 3-month confirmation period.
- Career progression discussions post 12 months based on readiness and role availability.
- Immediate joiners preferred.

**Required Skills**:

- Strong multitasking and a willingness to go beyond direct job responsibilities.
- Excellent customer service skills.
- Effective query handling and convincing abilities.
- Exceptional coordination skills.
- Proficiency in reading and writing.
- Knowledge of Microsoft Office, especially Excel and Word.
- Familiarity with Google Suite, including Gmail, Google Drive, and Google Sheets.
- Ability to remain calm under pressure.
- Experience with CRM systems (Zoho, Salesforce, etc.) is a plus.
- **Join us in redefining the way smiles are enhanced, and let's embark on this exciting journey together.**_
- **To apply, please send your resume and a cover letter detailing your relevant experience and why you're the perfect fit for mySmilist.**_
--------------------------- _**Immediate Joiners would be Preferred **_ --------------------------------
- To learn more about us:
**Salary**: ₹237,340.13 - ₹420,000.00 per year

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)
- Kannada (preferred)

Work Location: In person

Expected Start Date: 11/04/2024