Key Relationship Executive
2 weeks ago
Maintain high standards of customer services at the Front Desk so that customers expectations are consistently exceeded.
- Any matter which may affect the interests of organization should be brought to the attention of the Management.
- Collect and communicate customer feedback obtained from walk in customers in a timely and efficient manner
- Maintaining good relationship with customers
- Record all customer complaints / issues received and resolved by the front desk
- Maintain and update the database with information on the nature of queries and status of resolution
- Coordinate and follow-up with other internal departments
- Provide quality service to the customer by responding to their requests promptly, efficiently and courteously. Responsible for daily administration
- Prepare MIS and reports on daily basis.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Kochi, Kerala (required)
Ability to Relocate:
- Kochi, Kerala: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9998391834
Expected Start Date: 11/03/2024
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