Process Associate

4 months ago


Lucknow Uttar Pradesh, India Acelerar Technologies Full time

**Acelerar **is one of the leading BPO outsourcing companies in India and a global brand offering reliable and result-driven BPO outsourcing solutions for overseas clients.

With years of establishment in global market, Acelerar represents an all-embracing definition of a BPO Company having vast pool of talent resource, industry-recognized expertise, organizational efficiency and a large number of satisfied global clients, thereby ensuring a comprehensive outsourcing solution to every business entity of whatsoever size.

**What are we looking for?**

We strive to be the best in what we do and we have our own ways of doing things, a simple but smart business model, a strong sense of business ethics and some very smart people and we need more smart folks to support our growth.

**What will you do?**

As a Process Associate you will be assisting International Clients primarily based out of US, Canada, Europe and Australia
- 5 days a week work schedule and evening shift
- Supporting top executives and professionals from Fortune 1000, Fortune 500 clients and small and medium sized companies mainly in US and Europe.
- This position consists of back-end/ operations duties.
- Excellent English Communication Skills
- Should have sound knowledge MS Office especially Excel. Accounting experience will be an advantage.
- May perform repetitive business procedures according to specific instructions.
- Performs other duties as assigned.
- Attention to details.
- Experience of successfully working to tight deadlines in a pressured environment.
- Demonstrable ability to work successfully in a team and with mínimal supervision.

**What should be your profile& skills?**
- Working knowledge of Excel, Word, Outlook and PowerPoint
- Should be an avid internet surfer, excellent at data mining, data collection, data analysis and

market/ internet research
- Great attention to detail, well organized and superior multi-tasking skills
- Time management, planning and scheduling skills
- Ability to prioritize tasks and decision making
- Proactive and ability to work with minimum instructions
- Experience of working in a BPO back office operations setup will be given preference
- Flair for customer/client service with a positive learning aptitude and ability to perform under

pressure
- A hands-on professional with a go-getter attitude
- Excellent team player with a client centric and problem-solving approach
- Be comfortable and adaptable to an ever changing, fast paced, hands-on, entrepreneurial

environment

**And there’s more**

We will give you responsibility from day one. We enjoy sensible and flexible working hours, a decent

salary and a happy, relaxed working environment.

It’s a great opportunity to be part of not just a fast-growing organisation in an exciting market, but an

organisation that is amongst the best in the sector

**Job Types**: Full-time, Permanent

Pay: ₹200,000.00 - ₹280,000.00 per year

**Benefits**:

- Health insurance
- Internet reimbursement
- Provident Fund
- Work from home

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- US shift
- Weekend availability

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Please specify your Salary expectation and how soon you can join?

**Education**:

- Bachelor's (required)

**Experience**:

- BPO: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)
- Overnight Shift (required)

Work Location: In person


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