Experienced Telecaller Executive
5 months ago
**Key Responsibilities**:
- **Outbound Calls**: Make outbound calls to prospective customers to introduce our products/services and generate leads.
- **Customer Follow-up**: Follow up with potential customers who have shown interest but have not yet converted.
- **Data Entry**: Accurately record customer information, feedback, and sales interactions in the CRM system.
- **Achieve Targets**: Meet or exceed daily, weekly, and monthly targets for calls made, leads generated, and sales closed.
- **Product Knowledge**: Maintain a working knowledge of our products/services to answer customer queries effectively.
- **Customer Service**: Provide excellent customer service, resolve customer issues, and escalate complex queries to the appropriate department.
**Qualifications**:
- **Education**: High school diploma or equivalent; Bachelor's degree preferred.
- **Experience**: 1-2 years of experience in telecalling, customer service, or sales roles preferred.
- **Language Skills**: Proficient in English and Hindi.
- **Communication Skills**: Excellent verbal communication and interpersonal skills.
- **Technical Skills**: Basic computer skills and familiarity with Google Sheets, Microsoft Excel.
- **Personality Traits**: Persuasive, energetic, and self-motivated with a positive attitude.
**What We Offer**:
- **Competitive Salary**: Attractive compensation package with performance-based incentives.
- **Professional Growth**: Opportunities for career advancement and professional development.
- **Work Environment**: A supportive and collaborative work environment.
- **Training**: Comprehensive training to enhance your skills and knowledge.
**Work Shift Timings**:
- 10:00 AM TO 7:00 PM
**How to Apply**:
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Cold calling: 1 year (preferred)
- Outbound sales: 1 year (preferred)
- Telemarketing: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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