Course Coordinator

2 weeks ago


Kochi Kerala, India KR Consultancy Full time

looking for a smart and energetic Course Coordinator

Course Coordinator is responsible for providing direction for the planning, development, implementation, and administration of courses offered by the institution

**Key Responsibilities**:

- Provide first point of contact for enrolled students and course tutors
- Provide admin support for students and tutors on cohort-based programmes
- Monitor awarding body websites and update their learning platforms as required
- Check course-related online forums on a regular basis and respond/post information as required
- Manage parent enquiries and provide support for parents of under-18 learners
- Support their tutors and manage expectations of the tutor role
- Manage and update the Parent Portal, ensuring current, accurate and relevant information is available at all times
- Work with schools and other sponsors, ensuring they receive accurate reporting, and that there is good student engagement and tutor interaction
- Build post-enrolment relationships with named contacts at schools and other sponsor organizations
- Contribute to business development in relation to home education and sponsors
- Provide admin support for the existing Schools Service, running reports and keeping in touch with school contacts

**Key Requirements**:

- Excellent communication and presentation skills - both written and verbal
- Good analytical skills - able to understand and present data
- Proactive approach and also a team player
- Excellent attention to detail and willingness to check own work and the work of others
- Good time management
- IT literate and willing to learn new systems
- Experience of working in a customer service and/or administration role is essential
- Experience of working in education especially teaching support and/or assessment would be very useful

**Salary**: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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