Telemarketing Executive
6 months ago
**Job Description: Telecaller for Prescription and Consumer Drugs Sales**
**Preferred -Female only**
**Experience-1year**
**Work location - Panchkula Haryana**
**Position Overview**:
**Key Responsibilities**:
- Conduct outbound calls to healthcare professionals and potential customers to promote prescription and consumer drugs.
- Provide information about pharmaceutical products, including features, benefits, and usage instructions.
- Identify and qualify sales opportunities through effective questioning and listening skills.
- Collaborate with the sales team to achieve sales targets and objectives.
- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Address customer inquiries, concerns, and complaints in a professional and timely manner.
- Stay informed about industry trends, competitor products, and regulatory requirements.
- Continuously strive to improve product knowledge and sales techniques through training and development programs.
**Qualifications and Skills**:
- Bachelor’s degree in pharmacy, marketing, business administration, or related field preferred.
- Proven experience in telecalling, telesales, or customer service roles, preferably in the pharmaceutical or healthcare industry.
- Strong communication and interpersonal skills, with the ability to engage and persuade customers over the phone.
- Knowledge of pharmaceutical products, medical terminology, and healthcare regulations.
- Excellent negotiation and problem-solving abilities.
- Ability to work independently and as part of a team in a fast-paced environment.
- Goal-oriented mindset with a focus on achieving sales targets and delivering exceptional customer service.
**Job Types**: Full-time, Permanent
**Salary**: ₹12,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Panchkula, Haryana (required)
Ability to Relocate:
- Panchkula, Haryana: Relocate before starting work (required)
Work Location: In person
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