Captain

2 months ago

Ahmedabad, India Platinum Hotels Full time

DUTIES AND RESPONSIBILITIES:

- Always greet and welcome guests promptly in a warm and friendly manner.
- Assist guest with table reservation.
- Assist guest while seating.
- Ensure guest are serviced within specified time.
- Has a good knowledge of menu and presentation standards.
- Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
- Able to answer any questions regarding menu and assist with menu selections.
- Able to anticipate any unexpected guest need and reacts promptly and tactfully.
- Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
- Serve food courses and beverages to guests.
- Settables according to type of event and service standards.
- Record transaction/ orders in Point of Sales systems at the time of order.
- Communicate with the kitchen regarding any menu questions, the length of wait and product availability.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Check with guests to ensure satisfaction with each food course and beverages.
- Responsible for clearing, collecting and returning food and beverage items to proper area.
- Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
- Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
- Present accurate final bill to guest and process payment.
- Perform shift closing on the Point of sales terminal and tally cash and creditcard settlements.
- Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
- Managing inventory, including food, equipment, and operation materials
- Assigning team members appropriate responsibilities

**Job Types**: Full-time, Regular / Permanent

Pay: ₹14,000.00 - ₹16,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Flexible shift
- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Total: 3 years (preferred)

**Speak with the employer**
+91 9099916943

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