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Non-voice/ Back Office Agent

3 months ago

Bengaluru Karnataka, India TSI - Transworld Systems, Inc (India) Full time

Build Your Future Come join our thriving team as a Back-office Representative We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

**Please Note**:
**Work Location**: This is a **On Site **position and location is **Vashi**.

**Compensation**:INR 2.18 LPA**

Build Your Future Come join our thriving team as a Call Center Representative We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

**Why should you consider TSI (part of TSI family of companies)?**
- Paid training
- Team-oriented work environment
- Growth opportunity
- Generous Incentive opportunity
- Comprehensive benefits package available: including medical insurance/ ESIC, paid time off and paid holidays
- Transport facility (Depends on policy and shift)
- Incentives

**In This Role, You Will**:

- Input, update, and maintain data in internal databases and systems with precision.
- Review and verify data for accuracy and completeness.
- Ensure all data entries meet company standards and guidelines.
- Perform routine data quality checks and resolve any discrepancies.
- Assist with data extraction and report generation as needed.
- Maintain confidentiality and security of sensitive information.
- Collaborate with team members and other departments to ensure data integrity.
- Provide support for data-related projects and tasks as assigned.
- Typing speed of 38 WPM with a 98% accuracy rate.
- Proven experience in data entry or a related field preferred.
- Proficient in using data entry software and Microsoft Office Suite (Excel, Word, etc.).
- Strong attention to detail and accuracy.
- Excellent organizational and time-management skills.
- Ability to work independently and as part of a team.
- Good communication skills and a proactive attitude.
- Graduate Fresher’s or HSC + Minimum 6 months of experience.

**This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.**

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

**Job Types**: Full-time, Fresher, Permanent

**Benefits**:

- Commuter assistance
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Shift:

- Evening shift
- Night shift

Ability to commute/relocate:

- Vashi, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

Shift availability:

- Night Shift (required)

Work Location: In person

**Job Types**: Full-time, Permanent, Fresher

**Benefits**:

- Commuter assistance
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- US shift

Supplemental Pay:

- Shift allowance

Ability to commute/relocate:

- Bengaluru Urban, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- International BPO: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

Work Location: In person