Telecaller
3 weeks ago
Understand customer psyche and record both successful and unsuccessful sales methods.
- Handle huge volumes of inbound and outbound telecalling.
- Improve organisational efficiency through diligent observation skills as a telecaller.
- Help the company grow by finding opportunities in customer requirements.
- Resolve complaints, provide solutions and follow up with customers.
**Responsibilities**:
- Memorise scripts and customize them for the clients as per the situation while tele calling.
- Foster relationships with existing clients and build a rapport with potential clients.
- Make reports and documentation based on conversations that took place during telecalling.
- Report the analysis and observation to the team lead.
- Adhere to organisational guidelines and methodology while telecalling.
- Generate sales by making cold calls to active or old clients.
- Research skills for telecalling and reaching out to new clientele.
- Proven track record of being a telecaller and conducting sales through the telephone.
- Ability to switch the communication style based on social cues and conversational hints.
- Knowledge of CRM software programs and telephone systems is a big bonus.
Pay: ₹8,086.00 - ₹26,289.53 per month
**Benefits**:
- Health insurance
- Paid time off
- Provident Fund
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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