Telecaller

6 months ago


Vesu Village Surat Gujarat, India Glazer Games Private Limited Full time

Understand customer psyche and record both successful and unsuccessful sales methods.
- Handle huge volumes of inbound and outbound telecalling.
- Improve organisational efficiency through diligent observation skills as a telecaller.
- Help the company grow by finding opportunities in customer requirements.
- Resolve complaints, provide solutions and follow up with customers.

**Responsibilities**:

- Memorise scripts and customize them for the clients as per the situation while tele calling.
- Foster relationships with existing clients and build a rapport with potential clients.
- Make reports and documentation based on conversations that took place during telecalling.
- Report the analysis and observation to the team lead.
- Adhere to organisational guidelines and methodology while telecalling.
- Generate sales by making cold calls to active or old clients.
- Research skills for telecalling and reaching out to new clientele.
- Proven track record of being a telecaller and conducting sales through the telephone.
- Ability to switch the communication style based on social cues and conversational hints.
- Knowledge of CRM software programs and telephone systems is a big bonus.

Pay: ₹8,086.00 - ₹26,289.53 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


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