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General & Op Acctng. Associate

1 month ago

Gurugram Haryana, India NTT DATA Full time

**Collections**

**Job brief**

**We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. Person must strike a balance between maintaining trustful relationships and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness.**

**Minimum Experience, Education and Certifications**
- **Graduation in Commerce, MBA - Finance or equivalent combination of education in finance domain**:

- **Requires 0-1 year of relevant experience.**

**Technical Skill**
- **Solid knowledge of relevant accounting principles**:

- **Solid data analysis skills**:

- **Problem resolving skills and should be a team player**:

- **ERP - SAP (preferred)**:

- **Working knowledge of MS Office and databases**

**Soft Skills**
- **Knowledge of billing procedures and collection techniques (preferred)**:

- **Comfortable working with targets**:

- **Patience and ability to manage stress**:

- **Excellent communication skills (written and oral)**:

- **Skilled in negotiation with clients.**

**Responsibilities**:

- **Monitoring accounts to identify overdue payments**:

- **Finding and contacting customers to arrange debt payoffs**:

- **Keeping accurate records and reporting on collection activity**:

- **Take actions to encourage timely debt payments and as per contractual terms**:

- **Process payments and refunds**:

- **Ensure all payments are timely and correctly applied.**:
**Physical Requirements/ Working Conditions**
- **Ability to physically perform general office requirements.**:

- **Must be able to perform essential responsibilities with or without reasonable accommodations.