Gm - Prepaid, Npd

Job Req ID: 45659- Location: Mumbai, IN- Function: Marketing/Digital- About:

- Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL is an equal opportunity employer committed to diversifying its workforce.

**Role**

Marketing Specialist

**Job Level/ Designation
M3, GM

**Function / Department**

Prepaid Marketing

**Location**

Mumbai

**Job Purpose**

Managing the Pan India product configuration

**Key Result Areas/Accountabilities**

**Strategic**
- Strategize, Design & Develop National Product Execution process.
- Develop and Facilitate Prioritize customer experience initiatives across market segments to improve NPS, Product Uptake & Revenue

**Operational**
- Responsible for Product configuration on all systems (IN, UPSS etc.)
- Coordinating with RA, UAT & Circle marketing for smooth product roll-out
- Ensuring error free product configuration
- Designing Customer Journeys
- Working with external partners to introduce new features.

**Core Competencies, Knowledge, Experience**

**Behavioral attributes**
- Leadership skills, team working skills, high degree of analytical skills, communication and influencing skills, process and detail orientation.
- Excellent cross-functional & stakeholder people management skills.
- Ecosystem awareness and development
- Be agile & adapt to the changing internal/external dynamics.

**Experience, Technical/Professional Qualification**
- Graduate/MBA with 10+ years of work experience - In sales & consumer marketing. Some telecom experience preferred.
- Customer life cycle management
- Domain: Product Management / U&R role in Telecom
- Technology architecture and its impact on business

**Must have technical / professional qualifications**
- Graduate
- Knowledge in Networking and Telecom Industry

**Vodafone Idea Limited** (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership