Telecaller (Preferably Female)
2 months ago
2. In the telecalling job, the individual needs to answer the queries of the customer by understanding their need and requirements.
3. To route opportunities to the concerned department for further development and deal closure.
4. To connect with the potential customer via telephone to promote products or services or to charitable causes.
5. To explain the benefits of studying IELTS at Abroad Gateway to potential clients.
6. To deliver the scripted sales pitch to the customer and to adjust the same as per the specific individuals.
7. To provide pricing details of IELTS classes.
8. To get customers' details include names, addresses, phone numbers, etc. for further process.
9. To record the reaction of the customer for the IELTS Classes including their details.
10. To direct the leads to the field sales team when required
11. To retain the customer in case of dissatisfaction with the company.
12. To maintain service quality by following the standard norms of the company.
13. To maintain the database by entering, verifying, and backing up data in the computer system.
14. Report to the IELTS Counsellor every day.
Pay: ₹14,000.00 - ₹17,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
**Experience**:
- Technical support: 1 year (required)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
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