Customer Relationship Executive

6 months ago


Guindy Chennai Tamil Nadu, India SriSattva Group Full time

**Client relationship Executive**
- Build relationships with key employees among customers based on specific metrics
- Plan and execute meetings / discussions to understand clients’ business needs
- Relate client needs with services we offer and where possible, covert opportunities to increase our service scope to clients
- Plan and execute a process of taking client feedback
- Act as point of contact for complaints and escalate issues as appropriate
- Work with execution teams and management to address improvement needs highlighted by clients
- Actively engage with leads generated by internal teams to understand their business needs and present our service offerings in a professional yet, pursuasive manner
- Regularly engage with existing and prospective clients in sharing knowledge content and industry updates in our field of service
- Plan and execute processes / actions that are required to retain clients / maintain client satisfaction levels
- Ensure both the company and clients adhere to contractual terms
- Build rapport with execution team and influence them where necessary to achieve client commitment
- Work with clients to obtain approvals for periodic billing and follow-up for payments

**MIS management and reporting**
- Generate and share periodic metrics for each assignment with clients, execution team and the management
- Be responsible for preparing, updating and reporting MIS on client deliverables and team's performance

**Requirements**:

- Bachelors / Masters degree in Business administration or related field
- 1-2 years of Relationship management experience with Corporates
- High on Emotional Intelligence - ability to understand client requirements and process and respond to feedback professionally
- Ability to quickly grasp service features and develop a pitch to articulate benefits to clients
- Meticulous in managing details - prior research about client, client status, open queries, etc.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹180,000.00 - ₹240,000.00 per year

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Guindy, Chennai - 600032, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Customer relationship management: 1 year (preferred)

**Language**:

- English (preferred)



  • Chennai, Tamil Nadu, India Nibav Lifts Pvt. Ltd. Full time

    Designation: CRM Executive Job Location - Chennai (Pallavakam) Preffered Languages - English (MUST), Kannada, Tamil, Telugu - Building and maintaining relationships with the customer. - Escalating handling. - Data Management. - Regular Follow up with customers. - Liaising with internal departments to ensure client needs are fulfilled effectively. -...


  • Chennai, Tamil Nadu, India Revantha Services Private Limited - ( Lakshmi Group of Companies) Full time

    Hi Greetings for the day! Designation : CRE - Customer Relationship Executive Line of Business: Home Loans Eligibility : Fresher or Experienced **Field Work** **Job Description**: - Meet & Exceed business targets in terms of optimum product mix and quality of sourcing - Proactively understanding customer needs and cross - selling insurance and other...


  • Chennai, Tamil Nadu, India Cushman & Wakefield Full time

    **Job Title** Executive - Customer Relationship **Job Description Summary


  • Guindy, Chennai, Tamil Nadu, India Kopuram chits pvt ltd Full time

    **Customer Relationship officer** We are looking for an experienced customer relationship manager/Executive to be responsible for providing an exemplary services to the clients and increase the business scale on the same. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with...


  • Chennai, Tamil Nadu, India Maatrom HR Solution Full time

    Designation: Relationship Manager/Partner Support Executive Qualification: Any degree Industry :Food /Fmcg /any other industry Experience :1 +yrs **Salary**:Industry norms Gender : Female Location:Hybrid Keyskills: Key Account Managers of Kitchen Partners | End to End from Onboarding to Daily Relationships | Query Handling | Growth Consultants 1....


  • Chennai, Tamil Nadu, India VAS India Consulting Full time

    Greeting from VAS INDIA CONSULTING!!! We are hiring for a Customer Relationship Executive Salary - Rs.20000/ - Location Chennai Responsible for carrying out the paperwork required for the projects so that they comply with business and legal requirements. Understand customer needs, analyses the trend to deliver constructive output to move forward the...


  • Chennai, Tamil Nadu, India Quess Corp Limited Full time

    Inside sales Only.... CRE JOB DESCRIPTION: CRE - CUSTOMER RELATIONSHIP EXECUTIVE. Responsible for resolving the product or service problem of customers. Sales And Customer Service At Stores. Sales Of Products To The Customers Who Walk In To The Store (Like Postpaid Plans, Broadband Connections). Salary : Take home 18000 + Incentives with ESI + PF -...


  • Chennai, Tamil Nadu, India DJH Renault Full time

    1. Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership 2. Coordinate and record customer’s appointment booking and plot capacity planning to ensure smooth flow of operations in dealership 3. Handle customer’s concern, analyse root cause and take improvement activities 4. Ensure all customers’...


  • Chennai, Tamil Nadu, India PACIFIC IMPEX Full time

    **Business Development**: Identify new business opportunities, assist in proposals, and support sales efforts to drive growth. - **Data Management**: Organize and maintain client databases, ensuring data accuracy and seamless information flow across teams. - **Designer Workflow Updates**: Collaborate with design teams to identify and implement process...


  • Chennai, Tamil Nadu, India DJH Renault Full time

    1. Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership 2. Coordinate and record customer’s appointment booking and plot capacity planning to ensure smooth flow of operations in dealership 3. Handle customer’s concern, analyse root cause and take improvement activities 4. Ensure all customers’...


  • Chennai, Tamil Nadu, India DJH Renault Full time

    1. Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership 2. Coordinate and record customer’s appointment booking and plot capacity planning to ensure smooth flow of operations in dealership 3. Handle customer’s concern, analyse root cause and take improvement activities 4. Ensure all customers’...


  • Chennai, Tamil Nadu, India MADRAS SECURITY PRINTERS PRIVATE LIMITED Full time

    **Customer Relationship Executive** - Qualifications - Any degree - 20 to 30k salary - Min - 2 Years - Job location: Tondiarpet, Chennai - 9:30 to 6:30 office hours **Roles and Responsibility** - Builds business by identifying and selling prospects; maintaining relationships with clients. - Identifies business opportunities by identifying prospects and...


  • Chennai, Tamil Nadu, India Maatrom HR Solution Full time

    We are hiring for our reputed client Position: Customer Relationship Executive/ Business Development Executive Qualification: Any Degree Experience: 2-5 years Location: Kilpauk, Chennai. Skills Required: Inside Sales, Cold Calling, Client Follow-up **Responsibilities**: - Co-ordinating with clients - Keep CRM updated. - small value/retail - inquiries...


  • Velachery, Chennai, Tamil Nadu, India PayRentz Full time

    **Company Description** payrentz specializes in providing rental solutions to clients by offering a wide range of Home Appliances, Electronics, Furniture, and Fitness Equipment on rent. We believe that a great home is the key to the success of every individual, and we partner with our clients to help them create a feel-good environment that suits their...


  • Chennai, Tamil Nadu, India Nibav Lifts Pvt. Ltd. Full time

    **Designation** - CRM **Location** - Palavakkam, Chennai. **Language Preferred** - Expert in English and Kannada. **Experience** - Freshers - 5 years **IMMEDIATE JOINERS** - Building and maintaining relationships with clients and key personnel. - Conducting business reviews to ensure clients are satisfied with their products and services. - Alerting the...


  • Guindy, Chennai, Tamil Nadu, India NIBS PHOENIX LLP Full time

    **Job Title: Client Relationship Manager / Client Relationship Executive** **Overview**: The Client Relationship Manager is responsible for cultivating and maintaining positive relationships with clients, ensuring their satisfaction, and driving business growth through client retention and expansion. This role requires a customer-focused individual with...


  • Siruseri, Chennai, Tamil Nadu, India Signals & Systems India Pvt Ltd Full time

    Position: Customer Relationship Executive Experience: Freshers only Year of passedout:2021,2022,2023,2024 Work location : Chennai( siruseri IT park) Interview Mode: In person (i) Meeting with potential clients to gauge the utility and viability of prospective working relationships. (ii) Ensuring regular contact with existing clients to maintain our...


  • Guindy Industrial Estate, Chennai, Tamil Nadu, India AutoSense Pvt Ltd Full time

    **Hello Folks ,** **Greetings from Autosense!!!** **Role**: - To ensure that customer needs are fully met on every call through the achievement of quality and service targets and the delivery of first-class customer service. - Continually meet or exceed daily and monthly targets. - Develop and sustain solid relationships with customers to encourage repeat...


  • Sholinganallur, Chennai, Tamil Nadu, India True Talents Consulting Private Limited Full time

    **Position**: Customer Relationship Executive (CRE) **Location**: Sholinganallur,Chennai **Experience**: 1-2 years in the **automobile** or **insurance** sectors **Qualification**: Any degree **Key Responsibilities**: - Act as the main contact for customers, addressing queries and resolving concerns. - Build and maintain long-term relationships to ensure...


  • Guindy, Chennai, Tamil Nadu, India AutoSense India Pvt Ltd Full time

    **Job Types**: Full-time, Permanent, Fresher Pay: ₹14,000.00 - ₹20,000.00 per month **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred) Work Location: In person